Arif Rokhman
@arifrokhman
IT System Engineer specializing in infrastructure and network operations, troubleshooting, and IT asset/security management for factories.
What I'm looking for
I’m an IT Infrastructure & Network Specialist with 20+ years of experience, focused on management, design, installing, and administering business networks. I’m MTCNA & MTCRE certified, and I bring a hands-on mindset to resolving issues quickly while keeping systems stable.
Currently, I work as an Information Technology System Engineer on the IT Corporate Team (ICT), supporting multiple factories and offices. I supervise IT infrastructure and network operations, manage helpdesk and troubleshooting, run IT asset management (IT inventory), oversee network monitoring (on-site and remote), and prepare new joiners using MDM & AD standards.
I also support physical security and network security operations—monitoring CCTV security systems, assisting with Fortigate FW administration, maintaining PABX, and handling biometric/door access and fingerprint systems. Previously, I handled 2nd level technical support and infrastructure security, including ESET Protect and Palo Alto firewall environments, plus backup/restore and virtualization using Veeam, VMware, and Proxmox.
Experience
Work history, roles, and key accomplishments
Support PT SAAT Industri Indonesia, PT SII is subsidiary of YSQ International Group Singapore under IT Corporate Team (ICT).
Handle and Supervise IT Infrastructure for Jabung, Malang Factory, also Supervise Network Infrastructure for Batam Factory. PT Alcotraindo Batam, PT Indo Kreasi Grafika, PT Blue Ocean Laboratory, Jakarta Office (PT Paris Tobacco International).
Job Description
Malang Facto
IT Infrastructure Specialist
PT Aneka Tuna Indonesia
Jan 2023 - Jun 2023 (5 months)
Provide 2nd level technical support, troubleshooting, and infrastructure security and backup operations across factory networks and servers. Manage IT asset inventory, network management, ESET Protect and Palo Alto security controls, and perform hybrid backup/restore using Veeam along with server virtualization management (VMware and Proxmox).
Information Technology Infrastructure Specialist
Jan 2023 - Jun 2023 (5 months)
2nd Level Technical Support, Handle and Resolve Troubleshoot
Supervisor Job
Manage and Control IT Asset Management (IT Inventory)
Manage Gempol Factory & Pandaan Factory Network Management
Manage and Control Infrastructure Security (ESET Protect Antivirus & New Generation Firewall Palo Alto)
Monitoring and Manage Backup & Restore Data & System (Hybrid) by Veeam Backup & Restore Cloud System
Manag
IT Network Junior Specialist
PT Aneka Tuna Indonesia
Jan 2021 - Jan 2023 (2 years)
Assist with firewall and network operations, including configuring and managing Mikrotik routers and migrating/manage network switching for factory environments. Support network monitoring using The Dude and provide hands-on user support for approximately 400 users and devices across two factory networks.
IT Technical Support and Network Junior Specialist
Jan 2021 - Jan 2023 (2 years)
Passed MTCRE Exam (Mikrotik Certified Routing Engineer)
Assist of Palo Alto NGFW (New Generation FireWall) Device
Configure & Manage Network Main Router (Mikrotik)
Manage & Migrate Network with Switch Manageable (Mikrotik CRS, Cisco SG220-300, TP-Link, Ruijie)
Manage The Dude Network Monitoring for 2 Factory Networks
Hand's On & Support User for 2 Factory with +/- 400 User & Device
IT Network Administrator
PT Aneka Tuna Indonesia
Jul 2016 - Dec 2021 (5 years 5 months)
Manage and implement enterprise network operations, including Wi-Fi device management and backbone network migration from UTP to fiber. Oversee IT asset management, Microsoft licensing and Windows Active Directory, backup servers, Microsoft Azure, and security systems such as HIKVision CCTV.
IT Technical Support and Network Administrator
Jul 2016 - Dec 2021 (5 years 5 months)
Passed MTCNA Exam (Mikrotik Certified Network Assosiate)
Manage All Unifi-Ubiquity Wireless Device with Unifi Network Management
Manage & Migrate All Backbone Network from UTP CAT5e & Cat 6 to Fiber Optic Infrastructure
Manage IT Asset Management (Approx. +/- 350 devices)
Manage & Implement IT Minimum Standard Policy for IT Users
Manage Microsoft Licensing Management (OS & Application)
Manage Micr
IT Technical Support and Network Worker
Oct 2014 - Jun 2016 (1 year 8 months)
Install and configure computer hardware operating systems and applications
Monitor and maintain computer systems and networks
Talk staff or clients through a series of actions, either face-to-face or over the phone, to help
set up systems or resolve issues
Troubleshoot system and network problems, diagnosing and solving hardware, network or
software faults
Replace parts as required
Provide support
IT Network Worker
PT Aneka Tuna Indonesia
Oct 2014 - Jun 2016 (1 year 8 months)
Install and configure computer hardware, operating systems, and applications; monitor and maintain computer systems and networks. Provide IT support, troubleshoot hardware/network/software issues, set up new user accounts and profiles, and perform support call-outs and related documentation and reports.
Education
Degrees, certifications, and relevant coursework
Yogyakarta State University
Bachelor's degree, Information Technology
2008 - 2014
Informatics Engineering Education - Electrics Engineering Education
Faculty of Engineering - Yogyakarta State University
Jl. Karang Malang No.1 Yogyakarta
March 2014
SMK Negeri 2 Depok Sleman
Vocational High School, Information Technology
2004 - 2008
SMK N 2 Depok (STM Pembangunan) Yogyakarta. Semenjak diresmikannya Sekolah dengan nama STM Pembangunan Yogyakarta pada tanggal 29 Juli 1972, jenjang pendidikan adalah 4 tahun dengan fasilitas lengkap dan posisi tamatan apabila sudah bekerja di Industri adalah Teknisi Industri. Pada tanggl 7 Maret 1997 dengan keputusna Mendikbud No. 036/O/1997 nama Sekolah berubah menjadi SMK Negeri 2 Depok Yogya
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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