Open to opportunities

Arielle Hughes

@ariellehughes

Message

Customer-focused events and research professional driving engagement and reliable data collection.

Canada

Message

What I'm looking for

I am seeking a role blending event coordination, client relations or research responsibilities at a collaborative organization that values creativity, clear communication and opportunities for growth.

I am a customer-focused events and research professional with strong experience in participant interviewing, data collection, and client relationship management. I bring proven abilities in coordinating events, managing vendor and artist relationships, and maintaining confidentiality and quality in data-driven environments.

I have managed end-to-end event logistics, handled payments and promotional design, and raised brand awareness through social media and marketing initiatives while overseeing crisis and external communications. In research roles I have conducted eligibility interviews, coded and verified data, and followed call-centre protocols to produce reliable insights.

I am dedicated to building collaborative teams, improving employee engagement, and applying sound judgment to enhance operational efficiency. I combine creative problem-solving with attention to detail to support organizational goals and deliver positive customer experiences.

Experience

Work history, roles, and key accomplishments

Current

Customer Support Research Interviewer

Current

Elemental Data Collection

Jan 2020 - Present (6 years 1 month)

Conduct interviews and code participant data for market research studies while maintaining confidentiality and following call-centre protocols to ensure high-quality, compliant data collection.

Data Entry Confidentiality Quality Assurance Research & Documentation

Public Relations Manager

Visix Entertainment

Apr 2018 - Dec 2022 (4 years 8 months)

Managed artist, venue, and vendor relations and led event planning, promotions and day-of event coordination, increasing brand awareness through targeted marketing and social media.

Event Management Vendor Relations Social Media Crisis Communications Graphic Design Budgeting Team Coordination

Assistant Manager

Smoke Signalz

May 2018 - Oct 2018 (5 months)

Supervised daily operations, trained staff, managed cash and inventory processes, and resolved customer issues to improve accuracy and generate repeat business.

Team Supervision Cash Handling Inventory Management Customer Service Staff Training Scheduling Loss Prevention

Education

Degrees, certifications, and relevant coursework

Algonquin College

Diploma in Journalism, Journalism

Grade: Dean's List (Winter, 2023)

Activities and societies: Designed promotional materials, managed social media, coordinated events, and handled internal and external communications.

Completed a Diploma in Journalism with recognition on the Dean's List in Winter 2023 and coursework focused on communications, media and event promotion.