Ardhi Mulya Prakosa

Develop and execute business strategies and partnerships to increase patient volumes and revenue, leading initiatives that improve service offerings and brand visibility for the hospital.

Managed a portfolio of 70 clients, driving user growth and margin optimization through onboarding, campaigns, and monthly budget planning, delivering major client user increases and serviceable pool expansions.

Owned relationships with 300 enterprise clients across Mekari products, driving retention, cross-sell expansions and product adoption, including scaling one transportation client from 1 to 21 entities.

Led customer success for SMB and micro segments, driving product adoption, conducting periodic reviews, and achieving top customer success performance within the SMB tribe.

Delivered end-to-end recruitment and client relationship management, led and mentored a team of 4 consultants, and achieved top salesperson awards twice for highest revenue generation.

Provided high-volume 360° hiring assistance with elevated targets, managing recruitment cycles and client consultations to deliver candidate placements.

Provided 360° recruitment support including sourcing, screening, shortlist curation, and client prospecting to fulfill hiring needs across industries.

Generated leads, built prospect databases, supported go-to-market planning and executed business information projects while cultivating client relationships in Kuala Lumpur.

Activities and societies: PPI IIUM; PPI Malaysia; SRC IIUM

Completed a Bachelor of Human Sciences with Honours in Communication, engaging in student societies and activities related to international student communities.