At NESO, I own 15–20 recurring regulatory and operational reports covering ancillary service costs and capacity, supporting Ofgem submissions and business planning. I rebuilt manual reporting into Power BI, Power Query and Power Automate workflows that save approximately 500 hours annually and support self-service analytics for 30+ stakeholders.
I investigate data anomalies through SQL and Databricks, define KPI and reporting standards, and led compliance controls that achieved 99.1% data accuracy in the annual Ofgem regulatory audit. I also designed settlement processes for four newly launched services, mentored three team members, and was promoted to a Level 6 senior role within 18 months.
Previously at CalMac Ferries, I built BI solutions, ETL workflows and predictive models for a 34-vessel fleet, improving operational efficiency by 15%. My background also includes analytics roles at Kottaram Agro Foods and Genpact, plus e-commerce platform development at Infosys.
