April Kelly

Maintains accurate delivery records and proof of delivery using mobile systems. Communicates with customers and dispatch, manages time-sensitive routes, and follows safety and performance procedures.

Maintained detailed medical and husbandry records in compliance with NIH, USDA, and AAALAC standards. Monitored animal health, administered medications, assisted with diagnostic and treatment procedures, and ensured compliance with safety, sanitation, and medical protocols.

Assisted customers by phone and in person with questions and transactions. Handled data entry and payments while maintaining record accuracy in a fast-paced environment.

Maintained medical records and colony data and collected samples for data entry into tracking systems. Communicated health concerns to veterinary and management teams.

Verified patient and specimen information for accuracy and entered laboratory data into electronic records. Prepared and processed specimens following regulatory guidelines and supported medical staff and clients with documentation and test inquiries.

Associate of Applied Science student in Data Science (in progress) at Oakland Community College.

Currently enrolled in Ultimate Medical Academy’s Medical Administrative Assistant program, covering medical office procedures, patient scheduling, medical records/charting, HIPAA, and insurance/billing fundamentals.

Earned a diploma in Animal Science from Tennessee College of Applied Technology in Memphis.

Completed high school and earned a High School Diploma at Germantown High School.