Sunshine Grace Alcaide
@sunshinegracealcaide
Dedicated medical technologist with expertise in healthcare administration.
What I'm looking for
I am a passionate Medical Technologist with a strong commitment to patient care and healthcare advocacy. With a Bachelor’s degree in Medical Laboratory Science, I have honed my skills in various laboratory procedures and administrative tasks within the healthcare sector. My experience spans roles as a Medical Virtual Assistant and Client Services Coordinator, where I effectively managed patient communications, appointment scheduling, and medical records management.
Throughout my career, I have demonstrated my ability to work diligently in fast-paced environments, ensuring compliance with HIPAA regulations while providing exceptional service to patients and healthcare professionals alike. My technical expertise includes proficiency in EMR systems, data entry, and social media management for healthcare practices. I am dedicated to continuous learning and improvement, as evidenced by my recent certifications in Medical Virtual Assistance and HIPAA compliance.
Experience
Work history, roles, and key accomplishments
Client Services Coordinator
Veterinary Clinic
Jan 2024 - Present (1 year 4 months)
As a medical virtual assistant for a veterinary clinic, I managed appointment scheduling, prescription refills, and ensured effective communication between clients and doctors while maintaining HIPAA compliance.
Medical Virtual Assistant
Animal Hospital
Aug 2023 - Jan 2024 (5 months)
Provided administrative support as a medical virtual assistant, handling tasks such as scheduling appointments, managing client inquiries, and processing medical records for an animal hospital.
Medical Technologist
Department of Health
Oct 2019 - Dec 2022 (3 years 2 months)
Performed laboratory procedures in various sections including Hematology and Clinical Chemistry, and conducted COVID-19 testing through swab collection and analysis.
Education
Degrees, certifications, and relevant coursework
Bachelor in Medical Laboratory Science
Bachelor, Medical Laboratory Science
2010 - 2015
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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