Apeksh Naik
@apekshnaik
Senior SRE/NOC engineer improving uptime through proactive monitoring, alert triage, and automation across telecom and web hosting.
IndiaWhat I'm looking for
I’m a results-driven SRE and NOC engineer with 10+ years of experience managing large-scale Linux-based production environments across telecom and web hosting. I specialize in 24x7 infrastructure monitoring, alert triage, incident lifecycle management, and on-call support—staying calm and structured even during high-pressure outages.
At Syniverse Technologies, I’ve maintained 99.9% SLA compliance for critical telecom data systems, improved system uptime by 25%, and reduced recurring incidents by 30–40% through proactive monitoring, root cause analysis, and preventive automation. I also mentor junior SRE/NOC engineers, drive disaster recovery monitoring, and tune signal-to-noise using tools like Netcool, Grafana, Prometheus, and the ELK stack—earning multiple Best Performer awards.
Experience
Work history, roles, and key accomplishments
Senior Systems Engineer
Syniverse Technologies
May 2020 - Present (6 years 2 months)
Operate within the SRE function with strong NOC responsibilities, ensuring 24x7 availability for large-scale telecom production systems. Manage incident lifecycle (triage to resolution and RCA), define and monitor SLIs/SLOs/SLAs, and improve reliability via proactive monitoring and automation.
Linux System Administrator
Diya Systems
Oct 2015 - Apr 2020 (4 years 6 months)
Provide 24x7 L1/L2 infrastructure and NOC support for a high-traffic web hosting environment. Monitor Linux systems, manage mail services, handle incidents and customer escalations via ITSM tools, and automate routine checks using shell scripting.
Education
Degrees, certifications, and relevant coursework
Visvesvaraya Technological University
Bachelor of Engineering, Computer Science
Bachelor of Engineering in Computer Science from Visvesvaraya Technological University, completed in May 2015.
Department of Technical Education
Diploma, Computer Science
Diploma in Computer Science from the Department of Technical Education, completed in May 2012.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Social media
Job categories
Skills
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