Aondoana Japheth
@aondoanajapheth
Detail-oriented IT professional with 3+ years of experience.
What I'm looking for
I am a highly motivated IT professional with over three years of experience in computer operations, dedicated to providing exceptional technical support and enhancing user experience. My journey has equipped me with strong troubleshooting skills for complex hardware and software issues, ensuring seamless system functionality. I take pride in my ability to deliver comprehensive technical reports that contribute to proactive problem resolution.
Throughout my career, I have held diverse roles that have honed my communication, customer service, and organizational abilities. From serving as a Computer Operator to providing administrative support as a Personal Assistant, I have consistently demonstrated my commitment to excellence. I am eager to leverage my expertise in technology solutions to contribute to a company's innovative projects.
Experience
Work history, roles, and key accomplishments
Computer Operator
IdeaSurge Exclusive
Oct 2023 - Mar 2024 (5 months)
Ensured seamless operation of hardware and software systems by evaluating interoperability and functionality. Provided expert technical assistance and guidance to users, optimizing hardware and software utilization and resolving technical issues. Developed and delivered detailed technical reports on system performance and issues.
Private Tutor
Self Employed
Sep 2017 - Nov 2022 (5 years 2 months)
Developed and delivered engaging and effective lessons in English, Mathematics, and General Studies, consistently improving student comprehension and academic performance. Adapted teaching methodologies to accommodate diverse learning styles.
Personal Assistant
Dr. Gregory Ifidon
Jan 2022 - Jan 2022 (0 months)
Provided comprehensive administrative support, including managing schedules, coordinating meetings, and handling sensitive information with discretion. Served as a primary point of contact for constituents, demonstrating strong communication and interpersonal skills.
Remote Customer Care
Travelpayout Travel Agency
Feb 2020 - Jan 2022 (1 year 11 months)
Provided support to customers with travel arrangements, addressing inquiries and resolving issues. Communicated with customers through various channels, including phone, email, and chat. Maintained accurate records of customer interactions and transactions.
Cashier
Ziggy Computer Stores
Jan 2020 - Jan 2021 (1 year)
Processed customer transactions accurately and efficiently, ensuring a positive shopping experience. Handled cash and other forms of payment with responsibility and attention to detail. Provided excellent customer service, addressing inquiries and resolving issues promptly.
Education
Degrees, certifications, and relevant coursework
Federal University of Agriculture Makurdi
Bachelor of Science, Agriculture
2020 - 2024
Grade: 3.09
Pursued a Bachelor of Science in Agriculture with a GPA of 3.09. Relevant coursework included Soil Pedology, providing a strong foundation in agricultural sciences.
Saint Joseph Secondary School Nyiman
High School Diploma, General Education
2014 - 2017
Completed High School Diploma, graduating as Valedictorian, demonstrating academic excellence and leadership among peers.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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