Open to opportunities

Anuska Santos

@anuskasantos

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Certified Chemical Technician and Food Engineering student with strong communication skills.

Brazil

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What I'm looking for

I am looking for a role that allows me to apply my technical skills while fostering professional growth in a collaborative environment.

I am a dedicated Chemical Technician and current Food Engineering student with a proven track record of academic excellence. My experience as a telemarketing representative has honed my communication, customer service, and problem-solving skills, allowing me to deliver quality service effectively. I am passionate about learning and applying my knowledge in practical settings.

During my internship at UFPE, I assisted students in the Inorganic Chemistry course, where I developed skills in data interpretation and chemical analyses. I contributed to the preparation of technical reports and ensured that laboratory activities were completed efficiently. My proactive approach and adaptability have always driven me to achieve my goals and support my team.

Experience

Work history, roles, and key accomplishments

Telemarketing Attendant

LIQ

Nov 2020 - May 2021 (6 months)

Conducted sales and promoted new products to existing customers over the phone, in accordance with periodic targets. Opened service tickets for scheduling local technical support, aiming to resolve customer issues and ensure satisfaction with the services.

Telemarketing Sales Customer Service Problem Solving Quality Control

Intern

UFPE

Jan 2017 - Jul 2017 (6 months)

Assisted students in the Inorganic Chemistry course with mixture ratio calculations, homogenization, chemical analyses, and general testing. Interpreted chemical data, contributing to the preparation of technical and scientific reports.

Stock Management

Education

Degrees, certifications, and relevant coursework

UFAPE

Food Engineering, Food Engineering

Currently pursuing a degree in Food Engineering, focusing on the scientific and engineering principles applied to food processing and production. Developing a strong foundation in food science, safety, and quality control. Committed to learning and applying knowledge in the field.

IFPE - Campus Recife

Chemical Technician, Chemical Technology

Completed a comprehensive program focusing on chemical processes and laboratory techniques. Gained practical experience in chemical analysis, mixture ratio calculations, and ecological disposal of chemical components. Developed skills in data interpretation and contributed to technical and scientific reports.