Anushree Guhaa
@anushreeguhaa
Methodical SAP FSM Dispatcher transitioning into IT, delivering data-accurate scheduling and SLA-focused service desk support.
IndiaWhat I'm looking for
I’m a highly methodical, detail-oriented professional with an M.Sc. in Statistics, transitioning into IT by applying deep analytical reasoning and quantitative problem-solving. I’ve been thoroughly trained in end-to-end operational execution across SAP Field Service Management (FSM) and SAP Plant Maintenance (PM) ecosystems, including visual scheduling boards, processing maintenance orders, ensuring system data integrity, and supporting user onboarding documentation.
I’m strongest in scheduling and digital execution—Gantt-based FSM planning board execution, manual (drag & drop) dispatching, Semi- Automatic Resource Advisor configuration, and calendar constraint mapping—while also handling PM core workflows like generating maintenance notifications and managing work order lifecycles. I’ve also practiced verification and support through mobile Smartform checklist instance checks, technician material inventory tracking, and monitoring customer portal ticket queues, with a consistent focus on tight service SLAs, clear communication, and reliable data-quality outcomes.
Experience
Work history, roles, and key accomplishments
Mathematics Teacher (TGT)
Reputed Educational Institutions
Developed structured learning and tracking models to manage complex statistical and logical frameworks systematically. Provided user-facing training and helpdesk-style support, while coordinating multi-department calendars and maintaining accurate administrative metrics.
SAP FSM & PM Operations
Independent Study Sandbox
Practiced end-to-end SAP Field Service Management and SAP Plant Maintenance operations by driving resource dispatch planning, converting Maintenance Notifications into Work Orders, and validating synchronization to service calls. Performed data quality checks on mobile Smartform uploads, monitored technician material inventory consumption, and tested equipment-linked QR routing for customer portal
Education
Degrees, certifications, and relevant coursework
Ewing Christian College
Bachelor of Science (B.Sc.), Mathematics, Statistics & Physics
Completed a B.Sc. with Mathematics, Statistics, and Physics from Ewing Christian College.
Swami Vivekanand University
Bachelor of Education (B.Ed.), Education
Completed a B.Ed. (Bachelor of Education) from Swami Vivekanand University.
Allahabad University
Master of Science (M.Sc.), Statistics
Earned an M.Sc. in Statistics from Allahabad University.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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