
Anurag Dubey
@anuragdubey3
I design enterprise Salesforce platforms, integrations, CPQ, and AI-enabled customer experiences.
What I'm looking for
I've delivered end-to-end enterprise CRM solutions for 14+ years, designing Salesforce platforms across Sales, Service, Experience, Marketing, Revenue, Commerce, and Field Service Clouds.
In my current Technical Architect role, I lead solution design with product owners and business analysts, design CPQ-to-ERP integrations for real-time quote capture, and deliver partner-facing service solutions using Experience Cloud and CPQ.
At Accell Group, Bayer, Nilfisk, Boston Scientific, Becton Dickinson, and General Electric, I've built unified customer platforms, IAM solutions, IoT integrations, AI proof of concepts, field service experiences, and Salesforce rollouts across Europe, Japan, and APAC.
I build scalable integrations and reliable release processes using Apex, Lightning Web Components, REST and SOAP APIs, Salesforce DX, Copado, GitHub, Gearset, and Azure DevOps. I'm recognized for delivery excellence, including awards from Wipro, TCS, Capgemini, and Birlasoft.
Experience
Work history, roles, and key accomplishments
Lead solution design sessions with Product Owner and Business Analyst, translating complex requirements into scalable Salesforce user stories. Design CPQ solutions with ERP integration and deliver partner-facing service solutions using Experience Cloud and CPQ.
Salesforce Architect
Accell Group
Jan 2024 - Jan 2026 (2 years)
Designed an integrated solution connecting Marketing Cloud, B2C E-Commerce, and Service Cloud into a unified customer experience platform. Led solution design sessions and delivered a POC for AI-based solution using Agentforce and Data Cloud.
Implemented a robust Identity and Access Management (IAM) solution for a B2B Salesforce platform. Designed and executed a social marketing strategy via Marketing Cloud and applied Enterprise Design Patterns to address governor limit challenges.
Implemented an IAM identity solution to secure B2B cloud access for dealer and partner users. Designed a Field Service solution for dealer users using Experience Cloud and ServiceMax.
Led Salesforce rollouts across Europe, Japan, and APAC, ensuring regional compliance and localization. Developed a Salesforce–TrackWise integration to automate case and work order processing.
Built a CLI-based automated data load solution to streamline bulk data processing from Windows Server to Salesforce. Developed and deployed a custom Visualforce component within Service Cloud Console to enhance agent productivity.
Salesforce Developer
General Electric
Jan 2012 - Jan 2015 (3 years)
Integrated SAP and Salesforce for real-time bidirectional order data synchronization. Developed a dynamic, multilingual email routing solution and led migration of legacy CRM data from Siebel to Salesforce.
Education
Degrees, certifications, and relevant coursework
Rajiv Gandhi Technical University
Bachelor of Engineering, Computer Science
2008 - 2012
Bachelor of Engineering in Computer Science from Rajiv Gandhi Technical University, Bhopal, from 2008 to 2012.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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