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AnuOluwa Dele

@anuoluwadele

Disciplined procurement and vendor-relations professional driving cost savings and operational efficiency.

Nigeria
Message

What I'm looking for

I seek a role where I can optimize procurement and vendor relationships, drive cost savings, improve operations, and contribute to a development-oriented organisation with collaborative culture.

I am a disciplined, results-oriented procurement and vendor-relations professional with strong operational efficiency and leadership abilities. I bring experience across procurement, customer relations, banking operations, audit support and development-oriented programme work.

At Dave-View Multi Enterprise I managed relationships with 40+ key suppliers, renegotiated contracts to achieve a 15% reduction in raw material costs, implemented a sourcing strategy that increased product quality by 20%, and exceeded cost-saving targets by 120%.

Previously, I delivered high-volume customer service and branch operations at Diamond Bank PLC—achieving an 85% first-call resolution rate, resolving 100% of complaints within 24 hours, and exceeding sales targets by 120%—and supported audit engagements at KPMG through testing, documentation and data analysis.

I am motivated by opportunities to improve processes, protect assets, and drive stakeholder satisfaction, and I volunteer in education and civic engagement initiatives to support community development.

Experience

Work history, roles, and key accomplishments

DP

Branch Operations Officer

Diamond Bank PLC

Apr 2007 - Nov 2009 (2 years 7 months)

Managed branch operations and customer service handling 60–70 daily inquiries, achieved 85% first-call resolution, resolved 100% of complaints within 24 hours and increased quarterly revenue by 10% through cross-selling.

Education

Degrees, certifications, and relevant coursework

NA

Nigerian Defence Academy

Master of International Affairs and Strategic Studies, International Affairs and Strategic Studies

2011 - 2012

Grade: Distinction

Completed a Master's in International Affairs and Strategic Studies with Distinction between January 2011 and August 2012.

KU

Kogi State University

Bachelor of Science, Economics

2001 - 2004

Grade: Second Class Lower

Graduated with a Bachelor of Science in Economics (Second Class Lower) from March 2001 to August 2004.

Tech stack

Software and tools used professionally

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AnuOluwa Dele - Procurement Officer - Dave-View Multi Enterprise | Himalayas