Anthony Olotu
@anthonyolotu
Senior Agile Business Analyst driving digital transformation and AI.
NetherlandsWhat I'm looking for
I am a Senior Agile Business Analyst and Delivery Manager with over 16 years' experience leading digital transformation, ITSM modernisation, and AI/data-driven initiatives across EU agencies, NGOs and private sector organisations.
I have delivered scalable systems including ServiceNow, Power Platform and asset/shift management tools, led vendor selection and roadmaps, designed BPMN/UML process models, and managed UAT, backlog refinement and stakeholder workshops to improve SLAs and operational insights.
I combine technical fluency (Azure, AWS, Dynamics 365, Power BI, SQL, APIs) with programme delivery skills and grant/SDG-aligned strategy to drive measurable impact and sustainable service improvement.
Experience
Work history, roles, and key accomplishments
Business Analyst
Arriel Solutions BV
Jan 2023 - Present (2 years 8 months)
Delivered ServiceNow-based ITSM processes improving ticket SLAs and operational workflows; facilitated stakeholder workshops, refined agile backlogs, and integrated AI dashboards for operational insights.
UNSenior Business Analyst
UNHCR
Jan 2024 - Jan 2025 (1 year)
Captured global refugee system requirements and designed BPMN process maps to align Power Platform/CRM solutions with governance, supporting vendor selection and release validations via UAT.
EUBusiness Analyst
Europol
Jan 2021 - Jan 2023 (2 years)
Led ServiceNow ITSM rollout (Incident, Request, Asset) and digitised asset tracking with handheld tools; delivered shift scheduling automation and supported Power BI dashboard projects for operational reporting.
Business Analyst / Project Manager
NAS
Jan 2020 - Jan 2021 (1 year)
Designed and managed SDG-aligned advocacy initiatives, secured donor funding, and developed monitoring frameworks to track progress against SDG targets, improving transparency for stakeholders.
MSBusiness Test Analyst
Marks & Spencer
Jan 2019 - Jan 2020 (1 year)
Led requirements elicitation and solution analysis to define future processes and reduce rework; produced BPMN/UML diagrams and managed testing activities to optimize operational workflows.
Business Analyst Lead
Tritek Consulting Limited
Jan 2018 - Jan 2019 (1 year)
Led LMS implementation and migration, conducted market and risk analysis to identify suppliers and negotiate contracts, and performed requirements elicitation to reduce project rework.
Senior Business Analyst
LSIT Consulting
Jan 2018 - Jan 2019 (1 year)
Led IAM migration projects and conducted solution analysis with user stories and interviews to reduce rework and streamline future-state processes across clients.
Education
Degrees, certifications, and relevant coursework
HSHanze University of Applied Sciences
Master of Business Administration, International Business
Completed an MBA program in International Business focusing on management, strategy, and international operations.
AUAmbrose Alli University
Bachelor of Science, Microbiology
Completed a Bachelor of Science in Microbiology covering microbiology principles, laboratory techniques, and research methods.
Tech stack
Software and tools used professionally
Availability
Location
NetherlandsAuthorized to work in
Job categories
Skills
Interested in hiring Anthony?
You can contact Anthony and 90k+ other talented remote workers on Himalayas.
Message AnthonyFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
