Open to opportunities

Anthony Fazio

@anthonyfazio

Message

KYC analyst and client lifecycle specialist focused on accuracy and faster workflows.

United States

Message

What I'm looking for

I’m looking for a role where I can own client onboarding/KYC accuracy, streamline workflows to cut turnaround time, and use proactive communication to reduce rework—while working toward continuous process improvement in a high-trust, compliance-driven environment.

I’m a detail-oriented KYC Analyst / Client Lifecycle Specialist with 5+ years of experience coordinating workflows, managing client relationships, and delivering accurate results in high-volume environments. At UBS, I oversaw 50+ client onboarding cases weekly, maintaining 99%+ documentation accuracy and ensuring timely processing.

From there, I became the primary liaison between clients and internal teams, reducing follow-up inquiries by ~20% through proactive communication. I also identify workflow inefficiencies and streamline SOPs, contributing to a 15–25% reduction in turnaround time, while training 5+ team members to improve consistency and compliance.

Experience

Work history, roles, and key accomplishments

Current

CEO & CFO (Logistics)

Current

Phatdogstudios LLC

Jun 2018 - Present (8 years 1 month)

Executed end-to-end logistics for 10+ projects/events annually, managing scheduling, vendor alignment, and delivery. Served as primary client contact, led cross-functional resourcing to keep projects on time, and handled budget oversight with ongoing revenue tracking.

CRM Logistics Coordination Scheduling Vendor Management Order Processing Budget Oversight Budgeting Risk Mitigation Process Improvement

KYC Client Lifecycle Analyst

UBS

Nov 2021 - Jan 2026 (4 years 2 months)

Oversaw 50+ client onboarding cases weekly, achieving 99%+ documentation accuracy. Reduced follow-up inquiries by ~20% through proactive client/internal liaison and streamlined SOPs to cut turnaround time by 15–25%.

KYC Client Onboarding Client Lifecycle Management Regulatory Compliance Documentation Review Workflow Optimization UAT Support

Field Technician

INDOT / Transcore / DTS

Feb 2014 - Nov 2021 (7 years 9 months)

Directed installation and maintenance across 20+ field sites while coordinating daily scheduling and service calls for 5–10 assignments per day. Improved equipment uptime by ~15% through troubleshooting and preventative maintenance, maintaining 100% accurate service and inventory records.

Troubleshooting Field Installation Scheduling Compliance Documentation Equipment Uptime Optimization Customer Service Coordination

Help Desk Technician

Wells Fargo

Sep 2013 - Dec 2013 (3 months)

Resolved 30–50 customer inquiries daily by addressing technical issues with a high first-call resolution rate. Documented 100% of service tickets accurately to ensure proper follow-up and accountability.

Help Desk Support Customer Support Technical Troubleshooting First Call Resolution Microsoft 365

Squeegee Squad President

Squeegee Squad

Nov 2011 - Apr 2013 (1 year 5 months)

Directed scheduling and daily service delivery for multiple client appointments while providing hands-on customer service to strengthen retention. Processed billing and payments with 100% accuracy in transaction tracking.

Scheduling Customer Service Billing Payment Tracking Operations Coordination Customer Retention