At Sourcepoint Inc., I processed flood certificate requests and homeowners insurance mortgage clause changes, completing 20+ loan documents per day within daily turnaround requirements.
I reviewed certificates and clause changes for completeness, checking policy amounts, names, addresses, and mortgagee details. I requested corrections from insurance agents and confirmed updated mortgagee clauses.
I recorded verification results and follow-up actions in Excel, Empower, and MSP, while managing daily work queues and maintaining complete loan records.
As a Delivery Associate at GNCA Logistics, I maintain delivery logs and compliance records, verify shipment documents, and resolve delivery issues. Earlier, as a Technical Support Specialist at Enhanced Resource Centers, I handled customer inquiries and documented cases in service ticket systems.
