Open to opportunities

Anshuman Gurnani

@anshuman

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Results-driven Software Quality Leader & Manager with 18 years of experience.

India

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What I'm looking for

I am looking for a role that fosters innovation, collaboration, and continuous growth in a dynamic environment.

I am a seasoned Software Quality Engineer with 18 years of experience in Leading global IT testing projects across various sectors, including BFSI, Healthcare, and Cybersecurity. My journey has been marked by a commitment to excellence, leveraging multiple certifications such as Agile Scrum Master, Lean Six Sigma, and ISTQB to drive transformative change in organizations. I have successfully managed diverse teams and implemented innovative testing strategies that have significantly improved quality standards and customer satisfaction.

Throughout my career, I have played pivotal roles in launching first-ever loan products on Salesforce for RBL Bank and enhancing release management processes at Lepide Software, resulting in a 20% increase in customer satisfaction ratings. My international exposure across India, the US, UK, and South Africa has equipped me with a unique perspective on global best practices in software quality assurance. I am passionate about continuous improvement and dedicated to delivering exceptional results through collaboration and data-driven decision-making.

Experience

Work history, roles, and key accomplishments

Current

Test Delivery Manager

Current

QualityKiosk Technologies

Jul 2023 - Present (1 year 10 months)

Leading testing efforts for loan products on Salesforce at RBL Bank, defining test strategies, and establishing a Testing CoE Pilot across multiple banking verticals. Consulting clients to enhance quality standards and implementing quality gates for decision-making.

Salesforce Test Strategy Quality Assurance Agile Change Management Data Analysis Testing CoE Stakeholder Management Quality Gates

QA Manager

Lepide Software

Jan 2021 - Dec 2021 (11 months)

Improved customer satisfaction ratings by enhancing release management processes and implementing test automation, resulting in significant reductions in post-production issues and defects across various platforms.

Test Automation Release Management Customer Satisfaction Security Testing Process Improvement Agile Team Collaboration User Centered Design

Quality Assurance Project Lead

Telus International

Dec 2015 - Sep 2020 (4 years 9 months)

Increased project pipeline for testing applications and transitioned QA services to reduce overheads while consistently improving customer satisfaction ratings through effective offshore delivery management.

Project Management QA Offshore Delivery Customer Satisfaction Agile DevSecOps Azure Sentinel ServiceNow Budget Management Process Optimization

Project Manager – Testing

Infosys

Dec 2014 - Dec 2015 (11 months)

Managed the transition of a testing portfolio for Amex-UK, developed a chatbot for travel bookings, and established a virtualized test data management platform, enhancing efficiency and user experience.

Project Management Chatbot Development Test Management Agile Risk Management Stakeholder Engagement Process Improvement Team Leadership Vendor Management

Tech Manager – Testing

Tech Mahindra

Nov 2004 - Dec 2014 (10 years 1 month)

Started as a .Net C# Developer and progressed to managing testing for various high-profile clients, overseeing test planning, execution, and team management across multiple domains.