Looking for a job

Anshul verma

@anshulverma1

Message

I build customer engagement and content strategies that strengthen brand relationships.

India

Message

What I'm looking for

I'm looking for a role where I can strengthen customer relationships, improve communications and content, and apply my customer engagement, social media, and data analytics foundations.

At IDH Destinations Pvt. Ltd., I developed customer relationship strategies, resolved customer concerns, and identified upselling and cross-selling opportunities for the sales team.

I also supported communications, research, and social media strategy, creating and refining website and email content to improve readability and engagement.

As a freelance writer for Sukriti, I created social media content, researched industry topics, and collaborated on content marketing ideas and audience-focused copy.

Experience

Work history, roles, and key accomplishments

Customer Relationship Manager

IDH Destinations Pvt. Ltd.

Aug 2012 - Nov 2018 (6 years 3 months)

Developed and implemented customer relationship strategies, provided communication consultancy, and identified upselling opportunities. Coordinated with communications team and supported social media presence.

Customer Relationship Management Communication Skills Content Development Social Media Upselling Cross Selling Research Strategy Microsoft Office WordPress

Freelance Writer

Sukriti (Eco-Fashion Apparel Brand)

Developed social media content to increase brand engagement and collaborated with clients on content marketing strategies. Conducted research and created compelling copy for target audiences.

Content Writing Social Media Content Marketing Research Copywriting

Education

Degrees, certifications, and relevant coursework

Google

Foundations: Data, Data, Everywhere, Data Analytics

Completed the Google Data Analytics certificate, focusing on data analytics foundations.

Amity International Business School

MBA, International Business

Activities and societies: Head of Business Plan, INBUSH 2012 (MBA Management Fest); Selected as a Scholarship Student for the Amity Study Abroad Program in Singapore.

MBA in International Business from Amity International Business School, completed in 2012.