At Infosys, I lead operations readiness for large-scale IT, network infrastructure, and data centre migration projects, aligning processes, assessing readiness, and supporting go-lives for seamless transition to BAU operations.
I've delivered 10+ complex infrastructure and data migration projects within budget and schedule, including 5+ data centre and 5+ application migrations with 100% service availability and zero unplanned downtime. I manage communication across 10+ cross-functional teams, keeping more than 95% of deliverables on schedule.
I translate business and technical requirements into BRDs, FRDs, user stories, risk logs, project plans, and dashboards. By incorporating AI-assisted tools into documentation, I've delivered 15+ project documents with 40% less effort and faster stakeholder review cycles.
Earlier at BT Global Services, I managed mobility network projects involving subnet changes and 3G migration over IPVPN, while diagnosing multi-vendor network faults across Huawei, Nokia, and Ericsson environments.
