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Ansel Pierson

@anselpierson

Quality Manager at Epic Systems Corporation, gaining quality manager certification after supporting live classroom technology at Northwestern University.

United States
Message

At Epic Systems Corporation, I maintain competency in industry standards across the software area and am gaining certification as a quality manager.

At Northwestern University, School of Education and Social Policy, I supported live technology in hybrid classrooms for the Master of Science in Technology, People, and Policy program. I troubleshot audio, video, and connectivity issues during instruction for in-person and remote students and instructors.

Working with a two-person operations team, I observed classroom sessions, identified process gaps, and compiled reports recommending system and workflow improvements. I also served as a point of contact between instructors and university technical staff, translating immediate issues into actionable fixes.

Across six summers at Covenant Presbyterian Church of Chicago, I managed facilities projects including installation of mini-split AC units and security camera systems, and maintained HVAC, ERV ventilation, and building grounds. I also led choir rehearsals and services as an Associate Tenor Section Leader at First Presbyterian Church, Evanston.

Experience

Work history, roles, and key accomplishments

Epic Systems Corporation logoEC
Current

Quality Manager

Epic Systems Corporation

Aug 2026 - Present (2 months)

Maintains a high level of competency in industry standards throughout the software area, efficiently and effectively gaining certification as a quality manager within the role.

Northwestern University logoNU

Course Support Technician

Jan 2026 - Jun 2026 (5 months)

Supported live technology systems in hybrid classrooms for the Master of Science in Technology, People, and Policy program, troubleshooting real-time audio, video, and connectivity issues. Collaborated with a two-person operations team to identify process gaps and compile findings into reports recommending system and workflow improvements.

FC

Associate Tenor Section Leader

First Presbyterian Church

Sep 2025 - Jun 2026 (9 months)

Led and coordinated weekly rehearsals and services as part of a paid section leadership team, ensuring consistent musical preparation and reliable attendance. Mentored volunteer choir members, reinforcing the group's musical standards and helping new members integrate smoothly.

CC

Property Assistant

Covenant Presbyterian Church of Chicago

Jun 2019 - Aug 2025 (6 years 2 months)

Managed a recurring slate of facilities projects over six consecutive summers, including installation of mini-split AC units and security camera systems. Maintained HVAC, ERV ventilation, and window air conditioning systems, along with building exteriors, grounds, and landscaping.

FC

Tenor Section Leader Substitute

First Presbyterian Church

Apr 2025 - May 2025 (1 month)

Stepped in on short notice to lead the tenor section through services and rehearsals, demonstrating adaptability and dependability under tight timelines.

NR

Midshipman/Naval Cadet

Northwestern University Naval ROTC

Oct 2022 - Oct 2023 (1 year)

Completed leadership and standards training toward commissioning as a United States Marine Corps officer; developed proficiency in basic Naval and Marine procedures.

FF

Summer Camp Counselor

First Ascent Climbing and Fitness

Jun 2021 - Jul 2022 (1 year 1 month)

Supervised groups of 30+ adolescents across two seasons, planning and leading structured indoor and outdoor activities. Taught and monitored rock climbing instruction, maintaining strict safety and belay protocols for program participants.

Education

Degrees, certifications, and relevant coursework

Northwestern University logoNU

Northwestern University

Bachelor of Arts, Music

Grade: 3.7/4.00

Bachelor of Arts in Music conferred in June 2026 with a cumulative GPA of 3.7/4.00.

WS

Walter Payton College Preparatory High School

High School Diploma, General Studies

High school diploma from Walter Payton College Preparatory High School, Chicago, IL, June 2022.

Tech stack

Software and tools used professionally

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