Ann Harden
@annharden
I’m an entry-level PBM Analyst focused on healthcare regulation and data-driven compliance.
ZimbabweWhat I'm looking for
I currently work as a PBM Analyst with the Arkansas Insurance Department, where I investigate, track data, and review complaints to regulate noncompliant healthcare corporations. I independently manage pharmacy benefit manager licensing in line with ACA § 23-92-501, et seq. and Rule 118.
In this role, I also pursue legal action and penalties when necessary while navigating ERISA preemption and partnering with team attorneys. I bring a process-driven, detail-oriented approach to handling sensitive information and maintaining strong documentation.
Before this, I supported the Hendrix College Admissions Office as an Office Assistant by preparing mail orders, handling confidential information for students, and multitasking independently every day. Alongside my professional work, I’ve led youth and nonprofit teams through mentoring, budgeting, communications, and event coordination—experiences that strengthen how I collaborate and communicate with others.
Experience
Work history, roles, and key accomplishments
PBM Analyst
Arkansas Insurance Department
Mar 2025 - Present (1 year 4 months)
Investigate and track data and complaints to regulate noncompliant pharmacy benefit manager (PBM) corporations. Manage PBM licensing under ACA § 23-92-501 and coordinate potential legal action while navigating ERISA preemption.
Office Assistant
Hendrix College Admissions Office
Jan 2023 - May 2025 (2 years 4 months)
Prepared mail orders and handled confidential information for prospective and current students. Managed daily tasks through independent multitasking in support of admissions operations.
Swim Coach
Lakewood Lightning Swim Team
Jan 2023 - Aug 2024 (1 year 7 months)
Organized daily swim workouts and supported team communication while coaching youth ages 3–18. Provided coaching and day-to-day program organization for the team.
National Youth Leadership Training Staff
Sam Houston Area Council
Jan 2020 - Jan 2022 (2 years)
Conducted interviews for leadership training course applicants and was selected from those applicants to staff courses. Mentored Scouts through presentations, activities, and evaluations to support leadership and team development.
Vice Chief of Administration
Order of the Arrow, Colonneh Lodge 137
Jan 2022 - Present (4 years 6 months)
Led organizational administration as Vice Chief of Administration, elected by peers to support a large non-profit sector. Directed a team of five youth handling budgets, communications, newsletters, social media, historical research, and coordination of local and national events.
Education
Degrees, certifications, and relevant coursework
Hendrix College
Bachelor of Arts, Mathematical Economics
Activities and societies: Applicable coursework: Econometrics & Forecasting, Real Analysis, Micro/Macroeconomics.
Earned a Bachelor of Arts in Interdisciplinary Studies with a focus on Mathematical Economics from Hendrix College, completed in May 2025.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
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