Open to opportunities

Anne Bergum

@annebergum

Message

Dynamic professional skilled in recruitment and customer service.

Denmark

Message

What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

I am a dynamic and customer-focused professional with extensive experience in recruitment, retail management, and hospitality. My career has been marked by a commitment to excellence and a strong ability to adapt under pressure, ensuring that I deliver exceptional results in every role I undertake.

As a Junior Talent Acquisition Specialist, I successfully sourced potential candidates through various online channels, achieving an average of 20-30 hires across diverse markets. My ability to manage partnerships with external recruitment agencies and collaborate on talent attraction initiatives has enhanced brand presence and efficiency in talent acquisition.

In retail management, I have overseen daily store operations, monitored sales performance, and led teams to achieve targets. My skills in leadership, customer service, and problem-solving have consistently contributed to creating engaging experiences for customers and driving KPI excellence.

Experience

Work history, roles, and key accomplishments

Junior Talent Acquisition Specialist

Evolution

Nov 2024 - Aug 2025 (9 months)

Sourced potential candidates through online channels, including job boards, social platforms, and professional networks. Drove KPI excellence by effectively managing monthly recruitment targets, consistently achieving an average of 20-30 hires across diverse markets.

Candidate Sourcing KPIs Recruitment Talent Acquisition Employer Branding

Game Presenter

Evolution

Aug 2022 - Nov 2024 (2 years 3 months)

Followed company protocols to ensure compliance with gaming regulations and safety standards. Delivered excellent customer service by responding to player inquiries with a friendly and approachable demeanor.

Customer Service Compliance Punctuality

Assistant Store Manager

Søstrene Grene, AMFI Moa

May 2021 - Aug 2022 (1 year 3 months)

Assisted in overseeing daily store operations to ensure smooth and efficient functioning. Monitored sales performance and assisted in achieving store targets and KPIs.

Retail Operations Sales Performance KPIs Visual Merchandising Team Supervision

Assistant Store Manager

Only, AMFI Moa

Nov 2020 - May 2021 (6 months)

Assisted in recruiting, interviewing, and onboarding new staff members. Managed store inventory and ensured the stockroom was organized, efficient, and fully stocked.

Recruitment Inventory Management Team Leadership Sales Targets Customer Service

Retail Associate

Only, AMFI Moa

Nov 2019 - Nov 2020 (1 year)

Handled customer inquiries and complaints, ensuring a positive shopping experience and resolving issues efficiently. Assisted with visual merchandising and store layout to enhance the shopping experience.

Customer Service Sales Visual Merchandising Retail Operations Problem Solving

Retail Associate

Søstrene Grene, AMFI Moa

May 2017 - Aug 2019 (2 years 3 months)

Assisted customers with inquiries and purchases, ensuring a positive shopping experience. Maintained store cleanliness and organization to enhance product presentation.

Customer Service Sales Merchandising Retail Operations Product Presentations

Education

Degrees, certifications, and relevant coursework

Fagerlia VGS

Upper Secondary Education, General Studies

2016 - 2019

Completed upper secondary education, gaining foundational knowledge and skills across various subjects. Developed strong organizational and study habits during this period.