At Spectrum, I lead UX strategy for enterprise portfolio and reporting platforms, bringing clarity to complex workflows, dashboards, and system-level interactions.
I translate ambiguous business needs into journey maps, user flows, functional requirements, user stories, and acceptance criteria. I partner with product and engineering to align user experience with data structures, technical constraints, and delivery timelines.
Across Spectrum and Xfinity, I've improved enterprise tools through usability testing, UAT, Tableau dashboards, workflow design, and stakeholder alignment. I focus on reducing friction, validating usability before release, and creating scalable experiences that support better decisions.
