I’m looking for a remote role where I can support teams with virtual assistance and customer service tasks. I value flexibility, clear communication, and the opportunity to grow with a company long-term.
Emmanuel Sophia
@emmanuelsophia
Reliable Virtual Assistant with a focus on Customer Service.
What I'm looking for
Virtual Assistant with a strong background in customer service, email management, and remote support.
Experience
Work history, roles, and key accomplishments
Provide virtual assistant and customer service to international clients. Responsibilities include managing customer inquiries via email and chat, organizing calendars, maintaining CRM (HubSpot), and creating reports and task updates using tools like Trello and Notion. Known for delivering prompt, friendly, and detail-oriented support that improves client satisfaction
Education
Degrees, certifications, and relevant coursework
University of Lagos
Bachelor's Degree, Business Administration
2018 - 2022
Grade: Second Class Upper (2:1)
Activities and societies: Student Union Member, Debate Club, Volunteer – Career Development Program
Studied core business and administrative principles including communication, management, and customer relations. Participated in student-led organizations that enhanced leadership and teamwork skills. Developed strong organizational and digital communication skills relevant to virtual assistance roles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
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