Open to opportunities

Partha S Dash User

@parthasdash

Message

Dynamic professional with 15 years in corporate banking, process improvement and business analysis.

India

Message

What I'm looking for

I seek a role that fosters growth, values collaboration, and challenges me strategically.

I am a dynamic and detail-oriented professional with over 15 years of diverse experience in corporate banking operations, international trade finance, and business analysis. My career has been marked by a proven track record in process optimization, team management, and stakeholder communication. I have successfully led back-office operations and have a strong commitment to compliance adherence. During a career hiatus, I proactively pursued freelance business consulting and enhanced my skills through certified Business Analyst training, equipping me with refreshed expertise to contribute effectively to strategic roles.

In my recent role as a Freelance Business Analyst and Consultant, I collaborated with startups and SMEs, particularly in the healthcare and educational sectors, to streamline their operations and enhance digital visibility. My experience at Tata Consultancy Services involved managing large teams and overseeing critical projects, such as the migration of corporate loan processing for Westpac Bank. I take pride in my ability to mentor team members, improve operational accuracy, and implement effective error reduction mechanisms, achieving high client satisfaction and operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Business Analyst | Consultant | Designer

Current

Freelance

Mar 2019 - Present (6 years 4 months)

Collaborated with startups and SMEs, especially in the healthcare and educational sectors, to streamline business operations and enhance digital visibility. Developed visually appealing marketing assets including posters, brochures, and social media banners using Canva.

Business Consulting Digital Marketing Content Marketing SEO Canva LinkedIn Optimization

Back-Office Operations Manager (Lead)

Tata Consultancy Services

Jan 2018 - Feb 2019 (1 year 1 month)

Spearheaded a 3-month migration project for corporate loan processing of Westpac Bank (Australia) to TCS India. Managed a 21-member cross-location team to ensure high-quality processing of high-value loan transactions with zero SLA breaches.

Loan Processing Team Management SLA

Back-Office Operations Manager (Lead)

Tata Consultancy Services

Apr 2013 - Dec 2017 (4 years 8 months)

Oversaw operations for fund disbursements and reimbursements including MT202 wire transfers for multinational clients. Led a team of 37 FTEs including Assistant Managers and Team Leads; facilitated seamless day-to-day functioning.

Wire Transfers Team Leadership

Assistant Manager

TCS E-Serve Limited

Apr 2011 - Mar 2013 (1 year 11 months)

Drafted and updated BRDs, RTMs, and SOPs while leading a 12-member team for Payables KYC onboarding. Designed UML diagrams, wireframes, and stakeholder workflows using Visio, Axure, and Balsamiq.

SOP流程设计 KYC UML Wireframes Visio Axure Balsamiq

Assistant Manager

Citigroup Global Services Ltd.

Apr 2008 - Mar 2011 (2 years 11 months)

Managed funding and liquidations under Receivables Finance for NA corporate clients, adhering to strict SLAs. Reduced attrition by fostering an inclusive, performance-oriented culture and upskilling the team through internal training.

SLA Team Leadership Reporting

Education

Degrees, certifications, and relevant coursework

ICFAI Business School, Mumbai

MBA, Finance

Completed a Master of Business Administration with a specialization in Finance. This program provided a strong foundation in financial management and business strategy.

Ravenshaw College, Odisha

Bachelor of Commerce (Hons), Commerce

Obtained a Bachelor of Commerce with Honors. This degree focused on core business principles and practices.

COEPD (IIBA Aligned)

Certification, IT Business Analysis

Completed IT Business Analyst Training aligned with IIBA standards. This training enhanced skills in business analysis methodologies and tools.

BAFT - IFS University College

Certification, Trade Finance

Achieved the Certificate for Documentary Credit Specialists (CDCS). This certification demonstrates expertise in international trade finance and documentary credits.