Open to opportunities

Anjum Dar

@anjumdar1

Message

Results-driven ServiceNow Developer with over 10 years of IT experience.

Germany

Message

What I'm looking for

I am looking for a role that fosters collaboration, innovation, and continuous learning.

I am a results-driven ServiceNow Developer with over 10 years of IT experience, including more than 8 years specializing in ServiceNow development, customization, and integration. My expertise lies in designing and implementing end-to-end ServiceNow solutions that optimize workflows and align IT services with organizational goals. I hold certifications in ServiceNow CSA, CAD, and CIS, and I am adept at collaborating with stakeholders to deliver impactful solutions.

Throughout my career, I have automated over 30 complex ServiceNow workflows, significantly reducing manual processing and improving operational efficiency. I have led platform upgrades supporting over 5,000 users, ensuring smooth transitions with zero downtime. My technical skills include advanced knowledge in Performance Analytics, Integration Hub, and Flow Designer, and I have successfully mentored teams of junior developers, enhancing code quality and accelerating project delivery.

Experience

Work history, roles, and key accomplishments

Current

Senior ServiceNow Developer & Architect

Current

Tata Consulting

Aug 2024 - Present (10 months)

Led the end-to-end design, development, and implementation of highly scalable and secure ServiceNow solutions, ensuring alignment with business objectives. Architected and delivered ITSM solutions across various modules, optimizing service delivery and operational efficiency. Mentored and guided a team of developers, enforcing best practices and efficient problem-solving techniques.

ServiceNow ITSM Integration ITIL Performance Analytics JavaScript Stakeholder Management

Senior ServiceNow Developer & Solutions Consultant

Freedom Mortgage

Oct 2022 - Jul 2024 (1 year 9 months)

Designed, developed, and maintained scalable ServiceNow applications across ITSM, ITOM, HRSD, CSM, SecOps, and GRC, streamlining enterprise workflows. Developed advanced automation solutions using JavaScript, Glide APIs, and Flow Designer, integrating ServiceNow with third-party systems like LDAP and Jira. Managed CMDB, Service Mapping, and Discovery processes, ensuring accurate asset relationship

ServiceNow ITSM ITOM CSM SecOps GRC JavaScript ServiceNow Glide API Flow Designer Discovery SAM Performance Analytics DevOps

Senior ServiceNow Administrator & Developer

NetImpact Tech

Jul 2019 - Sep 2022 (3 years 2 months)

Administered and configured multiple ServiceNow instances, ensuring system performance, stability, and security compliance. Designed, developed, and deployed custom applications and workflows to automate IT service requests and enhance service delivery. Developed and maintained advanced scripts including JavaScript, Glide API, and Business Rules to extend platform capabilities and integrate with e

ServiceNow ITSM JavaScript ServiceNow Glide API Business Rules UI Policies Script Includes Performance Analytics ITIL System Administration

Java Full Stack Software Engineer

DCI Solutions

Sep 2015 - Nov 2018 (3 years 2 months)

Developed and maintained scalable Java-based web applications using Spring Boot, Hibernate, and RESTful APIs, improving core business processes. Designed and implemented responsive front-end components with Angular, React, HTML, and CSS to enhance user experience. Managed relational databases, wrote complex SQL queries, and automated CI/CD pipelines using Jenkins and Docker.

Java Spring Boot Hibernate RESTful APIs Angular React JavaScript HTML CSS SQL MySQL PostgreSQL Oracle Microservices AWS Azure Jenkins Docker Kubernetes Git CI CD Agile

Education

Degrees, certifications, and relevant coursework

Unknown

Bachelor of Science, Computer Science

Relevant coursework included Software Development, Data Structures & Algorithms, Operating Systems, Database Management, and Artificial Intelligence. This foundational knowledge supported a career in IT and software development.