anjali kumari
@anjalikumari8
I support customers and moderate social media content using policy guidelines.
IndiaWhat I'm looking for
I've supported customers at Policy Bazaar by arranging policy documents and helping schedule medical appointments.
Since January 2020, I've worked at Webhelp as a Moderator and Floor Walker, reviewing videos and filtering content according to relevant social media policies. I bring active listening, teamwork, and the ability to handle new subjects under pressure.
I'm comfortable using Windows, MS Office, laptops, desktops, and the internet, and I communicate in English and Hindi.
Experience
Work history, roles, and key accomplishments
Moderator / Floor Walker
Webhelp
Jan 2020 - Present (6 years 7 months)
Moderating videos and filtering them according to relevant policies on social media platforms.
Customer Care Executive
Policy Bazaar
Jan 2019 - Dec 2019 (11 months)
Assisted customers by arranging documents regarding their policies and scheduling medical appointments.
Education
Degrees, certifications, and relevant coursework
Jesus & Mary College, Delhi University
Bachelor of Arts, Arts
2015 - 2018
Pursued a Bachelor of Arts degree from Jesus & Mary College, Delhi University, from 2015 to 2018.
Spring Meadows Public School
Higher Secondary Certificate, General Studies
2014 - 2015
Completed Class XII from Spring Meadows Public School, CBSE, in 2015.
Spring Meadows Public School
Secondary School Certificate, General Studies
2012 - 2013
Completed Metric from Spring Meadows Public School, CBSE, in 2013.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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