Anjali Dubey

At Vodafone Idea Limited, I managed daily store operations against company SOPs and brand standards, achieving 100% audit scores across every evaluation cycle. I also tightened inventory, billing, and POS reconciliation processes to reduce discrepancies.

I used root-cause analysis to address recurring process gaps and prepared operational reports for area management. Customer-service initiatives I contributed to helped reduce churn by 13% and increase store revenue by 15%.

At Britannia Industries Limited, I executed territory-level market operations and analyzed product sell-out performance to inform stock placement. I also onboarded 25–30 retail outlets and coordinated Buzz Bee in-store activation activities.