Looking for a job

Anjalee Airtel

@anjaleeairtel

Message

GTM Manager at Bharti Airtel, scaling digital product launches with repeatable playbooks and AI-enabled workflows.

India

Message

At Bharti Airtel, I lead operational readiness for digital product launches, aligning product, engineering, marketing, and field operations through documented governance frameworks. I’ve established repeatable playbooks to support scalable rollouts.

I’ve designed training on new platform features for 500+ field personnel and embedded AI tools and structured prompt workflows into team processes to reduce manual reporting effort and improve data accuracy.

Previously, as Deputy Manager – QA & Manual Testing at Bharti Airtel, I owned UAT for multi-channel digital platforms, from planning and execution through defect closure and sign-off. I introduced AI-assisted test scenario generation and ran JIRA-based defect tracking and sprint dashboards.

Across operations roles at Urban Shore Wholesale India Pvt. Ltd. and Bharti Airtel, I worked on inventory, order and digital channel operations, customer escalations, and KPI reporting. I’m a Lean Six Sigma Green Belt (KPMG) and Google AI Essentials certified.

Experience

Work history, roles, and key accomplishments

Current

Manager – Go-To-Market (GTM)

Current

Bharti Airtel Ltd.

Jun 2023 - Present (3 years 4 months)

Lead end-to-end operational readiness for digital product launches, integrating analytics dashboards and automation tools to accelerate time-to-market. Align product, engineering, marketing, and field operations stakeholders through documented governance frameworks.

Digital Transformation Go To Market Operational Governance Stakeholder Management AI Tools Training Design Field Enablement Analytics Dashboards Automation

Deputy Manager – QA & Manual Testing

Bharti Airtel Ltd.

Nov 2021 - Jun 2023 (1 year 7 months)

Owned the end-to-end UAT lifecycle for multi-channel digital platforms, enforcing enterprise-grade 95% quality gates. Ran JIRA-based defect tracking and introduced AI-assisted test scenario generation.

UAT Quality Assurance Jira Test Planning Defect Tracking AI Tools Data Analysis

Executive – Operations

Urban Shore Wholesale India Pvt. Ltd.

Mar 2019 - May 2021 (2 years 2 months)

Managed end-to-end inventory and order operations on Uniware ERP, improving replenishment accuracy and reducing stockouts. Oversaw digital channel operations and produced weekly executive reports.

Inventory Management Order Operations Uniware Data Analysis KPI Reporting Logistics Coordination

Executive – Operations

Bharti Airtel Ltd.

Aug 2016 - Oct 2018 (2 years 2 months)

Managed customer escalation workflows across Play Store and email, consistently meeting a 4-hour first-response SLA and 48-hour resolution TAT. Logged, triaged, and tracked issues in JIRA.

Customer Escalation Management Jira SLA Management Data Analysis CMS Team Leadership

Senior Executive – Operations

Info Edge India Ltd.

Apr 2014 - Aug 2016 (2 years 4 months)

Managed operations at Info Edge India Ltd., focusing on process improvement and operational efficiency.

Executive – Operations

HT Media Ltd.

Feb 2012 - Mar 2014 (2 years 1 month)

Managed operations at HT Media Ltd., focusing on process improvement and operational efficiency.

Education

Degrees, certifications, and relevant coursework

IMT Ghaziabad

Master of Business Administration, Information Technology

Pursued an MBA in Information Technology from IMT Ghaziabad, completing in 2017.

Jagannath Institute of Management Sciences

Bachelor of Computer Applications, Computer Applications

Completed a Bachelor of Computer Applications from Jagannath Institute of Management Sciences, affiliated to Guru Jambheshwar University of Science & Technology, in 2011.