Open to opportunities

Anitha Ravikumar

@anitharavikumar

Message

Global IT portfolio and program leader driving transformation value.

India

Message

What I'm looking for

I seek senior roles leading global IT transformation and portfolio programs where I can drive measurable value, lead cross-functional teams, and implement automation, governance, and change to realize ROI and operational excellence.

I am a Global IT Portfolio and Program Management Leader with 20 years of experience delivering strategic transformation and large-scale infrastructure programs. I align technology strategy to business objectives to deliver measurable value, cost efficiencies, and operational excellence.

In my current role as Deputy Director - IT Global Program Management at PepsiCo, I drive I&O transformation, process optimization, hyper-automation, and standardization while building Power BI dashboards for performance measurement and executive reporting.

Previously, I directed CIB Line of Business portfolios at JP Morgan Chase & Co., optimizing infrastructure capacity to surpass CTO savings targets, redesigning risk frameworks to achieve full compliance, and leading Agile and waterfall projects across delivery teams.

I have deep experience in transitions, ITSM, change management, and stakeholder engagement across global teams, and I hold certifications including PMP, CRISC, AWS Practitioner, ITIL, and formal MBAs focused on leadership, strategy, and global administration.

Experience

Work history, roles, and key accomplishments

Current

Deputy Director - IT

Current

PepsiCo

Jan 2024 - Present (1 year 9 months)

Driving global I&O transformation programs to deliver process efficiency and automation-driven effort reduction, developing Power BI dashboards for benefit tracking and executive reporting, and managing program finances, risks, and stakeholder change to realize ROI.

Program Management Power BI Automation Change Management Stakeholder Management Financial Management KPI Tracking Governance

Vice President - Project Execution

JP Morgan Chase & Co

Jan 2018 - Jan 2024 (6 years)

Directed CIB LOB portfolios ensuring on-time, within-scope delivery; optimized infrastructure capacity delivering >$150K savings and redesigned risk frameworks to achieve 100% compliance while managing portfolio financials and change initiatives.

Portfolio Management Risk Management Budgeting & Forecasting Agile Delivery SDLC Stakeholder Engagement ITSM

Transition Lead

Cognizant Technology Solutions

Jan 2011 - Jan 2018 (7 years)

Led global transition and transformation projects under GTTO frameworks, executing change management and service integration plans, delivering projects within SLAs and enabling operational readiness through standardized templates and SteerCo reporting.

Transition Management Change Management Integration GTTO Risk Assessment ServiceNow SLA Management

Assistant Manager, ITSM Specialist

HSBC Data Processing India Pvt. Ltd

Feb 2007 - Nov 2010 (3 years 9 months)

Managed global ITSM functions (Incident, Problem, Change), facilitated CABs, drove root-cause problem management to reduce recurring incidents, and created SOPs and training to improve SLA adherence and operational efficiency.

ITSM Incident Management Problem Management Change Management CAB Facilitation SOP Development Training Root Cause Analysis

Senior Technical Support Executive

Dell International Services

May 2005 - Dec 2006 (1 year 7 months)

Provided technical support and issue resolution for global customers, improving first-call resolution rates and collaborating with cross-functional teams to resolve complex incidents and enhance service delivery.

Technical Support Customer Service Troubleshooting Cross Functional Collaboration