Ani Sadzaglishvili

AS

Looking for a job

Ani Sadzaglishvili

@anisadzaglishvili

Jira Administrator at LLC Aviator, optimizing Jira Service Management and automating workflows with Jira Automation and JMWE.

At LLC Aviator (adjarabet.com), I administered Jira Cloud for multiple teams, optimized Jira Service Management SLAs and reporting, and designed workflows and Scrum/Kanban boards.

I implemented Jira Automation and JMWE rules, integrated Jira with Bitbucket and Slack, and built dashboards and reports. I also managed access across multiple platforms and was the billing owner for Asana.

At Bank of Georgia, I configured and maintained Jira projects and workflows, optimized issue tracking and reporting, and supported teams with dashboards and performance tracking. My earlier experience includes CRM support and testing, as well as technical support for banking systems.

Experience

Work history, roles, and key accomplishments

BG

Jira Engineer / Analyst

Bank of Georgia

Jun 2025 - Dec 2025 (6 months)

Configured and maintained Jira projects and workflows in an enterprise environment. Collaborated with cross-functional teams to improve Jira usage and optimize issue tracking processes and reporting.

Jira Workflow Optimization Dashboarding Reporting Cross Functional Collaboration

LA

Jira Administrator

LLC Aviator

Jan 2021 - Jan 2025 (4 years)

Administered Jira Cloud for multiple teams, optimizing Jira Service Management (SLA, queues, reporting). Designed workflows and Scrum/Kanban boards, implemented automation using Jira Automation and JMWE, and integrated Jira with Bitbucket and Slack.

Jira Jira Service Management Workflow Design Automation JMWE Dashboarding Reporting Bitbucket Slack Access Management Asana

ST

CRM Support Specialist / Tester

Seamless Technology

Jan 2021 - Dec 2021 (11 months)

Provided CRM system support and testing, including bug testing and reporting.

CRM Testing Bug Reporting

TS

Acquiring Support Specialist

Transaction Systems

Jan 2019 - Jan 2021 (2 years)

Provided technical support for banking systems, including data processing and reporting.

Technical Support Banking Systems Data Processing Reporting

PG

Support Specialist

Penki Continentai Group

Jan 2017 - Jan 2019 (2 years)

Provided technical support for banking systems.

Technical Support Banking Systems

DN

IT Support Specialist

Diebold Nixdorf

Jan 2017 - Jan 2019 (2 years)

Provided first-level IT support and troubleshooting.

IT Support Troubleshooting

Education

Degrees, certifications, and relevant coursework

IU

International Black Sea University

Bachelor's Degree, International Relations

2012 - 2017

Bachelor's degree in International Relations from International Black Sea University, completed in 2017.

AI

Academy Of Digital Industries

Product Owner (Certified), Product Ownership

Certified Product Owner training from Academy of Digital Industries.

DN

Diebold Nixdorf

IT Support Training, IT Support

IT Support Training from Diebold Nixdorf in Warsaw, Poland.

HN

HR Hub Next

Professional HR Training, Human Resources

Professional HR training from HR Hub Next.

Tech stack

Software and tools used professionally

GitLab

Bitbucket

Slack

Jira

Confluence

Asana

Availability

Looking for a job

Location

Georgia

Authorized to work in

Salary expectations

30k+ USD

Social media

Job categories

JIRA Administrator Jira Engineer Jira Analyst

Skills

Jira Jira Service Management Workflow Design Workflow Optimization Jira Automation JMWE SLA Management Permission Schemes User Management Dashboarding Reporting Jira Integrations Bitbucket Slack Gitlab

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