Anil kumar Raj
@anilkumarraj
I build AI-driven commerce and fintech products that grow revenue and retention.
IndiaWhat I'm looking for
At Paytm, I lead merchant-platform and AI automation products, scaling an LLM-powered chatbot that reduced agent handovers by 40%. I've also launched merchant payment, analytics, and settlement features that generated revenue, improved retention, and reached 10M MAU.
Previously at Wakefit, I built discovery, personalization, search, payments, and omnichannel products that improved conversion, AOV, and product discoverability. I bring 8+ years of product experience across fintech, SaaS, B2C, consulting, and online learning—from 0→1 products to scaled growth platforms.
Experience
Work history, roles, and key accomplishments
Senior Product Manager - Merchant Platform & AI Automation
Nov 2024 - Present (1 year 11 months)
Led AI/ML product strategy and scaled an LLM-powered chatbot, reducing agent handovers by 40%. Built AI-driven merchant analytics and monetized settlement features, contributing significant incremental revenue.
Product Manager
Exxat Solutions Pvt. Ltd.
Aug 2024 - Oct 2024 (2 months)
Initiated and developed a new product from the ground up, conducting primary and secondary research. Aligned stakeholders on the product prototype for implementation.
Product Manager - Commerce, Discovery & Growth
Wakefit
Mar 2020 - Feb 2024 (3 years 11 months)
Led discovery and personalization initiatives, driving significant conversion uplifts. Built recommendation and search systems, and led omnichannel strategy integrating retail stores with online systems.
COO & Co-Founder
The Penwork Systems Pvt. Ltd.
May 2017 - Jul 2018 (1 year 2 months)
Built an online learning platform enabling professors to launch courses digitally and improve student accessibility.
Education
Degrees, certifications, and relevant coursework
Indian Institute of Technology Bombay
Bachelor of Technology, Civil Engineering
Completed Bachelor of Technology in Civil Engineering.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
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