viktor smart

Led and managed a 10-person 24/7 SOC, improving incident lifecycle management and implementing SIEM (Chronicle) optimizations, automation, and KPI reporting to senior management.

Led a team of 4 incident responders, acted as Incident Commander for complex incidents, executed cloud threat hunting, and implemented WAF rules and runbook improvements to strengthen detection and response.

Provided tier-3 incident response, led threat hunting and forensic investigations (SIFT), developed SIEM use cases based on MITRE ATT&CK, and automated alarm and response processes to reduce time-to-detection.

Monitored global cyber threats, integrated IoCs into IPS/IDS/SIEM (LogRhythm/Graylog), and acted as third-tier analyst driving complex incident resolution and SIEM rule development.

Developed a global threat intelligence platform, supported SOC build-out, managed Sourcefire/FireAMP and contributed to SIEM (QRadar) log and alert management to improve detection and malware response.

Monitored IDS (Snort), performed intrusion detection, vulnerability assessments, Windows hardening (CIS), DLP and integrated tools (AirWatch, Nessus) to enhance corporate security posture.

Provided 1st/2nd line Windows and Mac support, managed Mac server tasks, OS/hardware upgrades and user administration to maintain desktop estate reliability.

Provided 1st/2nd line desktop and service desk support including executive support and Avaya phone system administration to ensure business continuity.

Provided trade floor technical support for hardware/software and incident investigation, delivering fast resolution in a high-pressure trading environment.

Performed cleaning and room preparation at Premier Travel Inn, supporting team operations and peak-period back-up to maintain service standards.

Provided IT support and maintenance, incident logging and resolution, and executive/finance team technical assistance to ensure operational IT continuity.

Prepared IT equipment for client delivery and provided general IT support and problem resolution to maintain service quality.

Provided weekend IT support including equipment preparation and general troubleshooting to support client deliveries and operations.

Completed multiple SANS courses including SEC401 (self-study), SEC504, and FOR578 between 2013 and 2017 for professional development in cybersecurity and threat intelligence.

Attended CCNA course from 12 October 2009 to 15 October 2009 (certificate expired).

Attended RICEBA from September 1999 to 2003; did not complete final year (last year dropout).

Completed a course in Photoshop and CorelDraw applications from September 1998 to January 1999.

Completed secondary education at Riga High School № 61, graduating in January 1998.