Angie Ray

Works closely with multi-disciplinary clinics and insurance companies to verify coverage details and obtain necessary authorizations for surgical procedures. Collaborated in developing workflows that optimize resource allocation across departments.

Managed patient insurance eligibility verification and facilitated inpatient and outpatient admission requests through insurance portals, calls, and faxes. Secured authorizations for MRIs and CT scans and trained new staff on software systems.

Secured approvals for genetic blood tests and conducted insurance verifications to ensure accurate billing and patient registration. Provided exceptional customer service by answering calls and directing inquiries.

Greeted and assisted patients with check-in procedures and admitted patients for inpatient and outpatient stays. Coordinated patient registration processes to enhance efficiency and reduce waiting times.

Collected and verified patient information for accurate medical records management and maintained confidentiality in compliance with HIPAA regulations. Sorted and distributed medical records and provided customer service to clinics.