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AG@angiegarcia
Dedicated customer service professional with experience in hospitality.
United StatesI am a dedicated customer service professional with a strong background in the hospitality industry. My experience as a waiter and hostess at renowned establishments like Olive Garden and IHOP has equipped me with the skills to effectively communicate with customers and ensure their satisfaction. I pride myself on my ability to resolve complaints and create a welcoming atmosphere for guests.
In addition to my roles in dining, I have also worked as a childcare worker, where I learned the importance of safety and comfort for individuals in my care. My ability to provide counsel and encouragement has been invaluable in both my childcare and hospitality roles. I am passionate about delivering exceptional service and making a positive impact in every interaction.
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Work history, roles, and key accomplishments
Olive Garden
May 2022 - Present (3 years 6 months)
Communicated effectively with customers to resolve complaints and ensure satisfaction. Managed customer orders, processed payments, and coordinated with kitchen staff to facilitate smooth dining experiences.
Alphabest
Aug 2021 - Present (4 years 3 months)
Arranged childcare settings to ensure the physical safety of children and provided comfort and encouragement. Assisted individuals with special needs and discussed child development with parents or guardians.
Olive Garden
Jul 2020 - Present (5 years 4 months)
Assisted customers with seating arrangements and managed dining reservations efficiently. Operated cash registers and processed customer bills while addressing complaints to ensure satisfaction.
IHOP
Mar 2019 - Present (6 years 8 months)
Assisted customers with seating and managed dining reservations. Processed customer bills and communicated order details to kitchen personnel, ensuring efficient service.
Degrees, certifications, and relevant coursework
High School Diploma, General Studies
Completed high school education, gaining foundational knowledge across various subjects. Developed essential academic and life skills during this period.
Software and tools used professionally
United StatesYou can contact Angie and 90k+ other talented remote workers on Himalayas.
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