Open to opportunities

Angie Garcia

@angiegarcia

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Dedicated customer service professional with experience in hospitality.

United States

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What I'm looking for

I am looking for a role that allows me to utilize my customer service skills in a dynamic environment, where I can continue to grow and make a positive impact.

I am a dedicated customer service professional with a strong background in the hospitality industry. My experience as a waiter and hostess at renowned establishments like Olive Garden and IHOP has equipped me with the skills to effectively communicate with customers and ensure their satisfaction. I pride myself on my ability to resolve complaints and create a welcoming atmosphere for guests.

In addition to my roles in dining, I have also worked as a childcare worker, where I learned the importance of safety and comfort for individuals in my care. My ability to provide counsel and encouragement has been invaluable in both my childcare and hospitality roles. I am passionate about delivering exceptional service and making a positive impact in every interaction.

Experience

Work history, roles, and key accomplishments

Waiter/Waitress

Olive Garden

May 2022 - Present (3 years 1 month)

Communicated effectively with customers to resolve complaints and ensure satisfaction. Managed customer orders, processed payments, and coordinated with kitchen staff to facilitate smooth dining experiences.

Customer Service Order Taking Payment Processing Table Management Communication Conflict Resolution

Childcare Worker

Alphabest

Aug 2021 - Present (3 years 10 months)

Arranged childcare settings to ensure the physical safety of children and provided comfort and encouragement. Assisted individuals with special needs and discussed child development with parents or guardians.

Childcare

Host/Hostess

Olive Garden

Jul 2020 - Present (4 years 11 months)

Assisted customers with seating arrangements and managed dining reservations efficiently. Operated cash registers and processed customer bills while addressing complaints to ensure satisfaction.

Customer Seating Cash Register Payment Processing

Waiter/Waitress

IHOP

Mar 2019 - Present (6 years 3 months)

Assisted customers with seating and managed dining reservations. Processed customer bills and communicated order details to kitchen personnel, ensuring efficient service.

Customer Service Order Taking Payment Processing Table Management Communication

Education

Degrees, certifications, and relevant coursework

High School

High School Diploma, General Studies

Completed high school education, gaining foundational knowledge across various subjects. Developed essential academic and life skills during this period.