Angelito Posse Burgo
@angelitoposseburgo
Bilingual administrative manager and IT support specialist delivering operational excellence.
What I'm looking for
I am a bilingual (English/Spanish) administrative manager and IT support specialist with over 10 years of hybrid experience in business management, administration, and technical support. I have led commercial strategy, P&L oversight, supplier negotiation, and end-to-end operations while providing Level 2 support in Microsoft Azure, Active Directory, and Windows environments for international clients.
My strengths include team leadership, HR administration, creation of technical documentation, and hands-on IT tasks such as domain installation, network configuration, and hardware support. I have managed invoicing and accounting with SAGE, run e-commerce operations, and delivered VIP customer service, always emphasizing problem solving, adaptability, and clear communication in both English and Spanish.
Experience
Work history, roles, and key accomplishments
General Manager
Rexouba BA
Oct 2022 - Jan 2026 (3 years 3 months)
Led commercial strategy and daily operations for a hospitality and catering business, managing P&L, supplier negotiations, inventory control and customer service to optimize costs and retention.
Provided remote Level 2 technical support for international EU clients, diagnosing and triaging incidents in Microsoft Azure, Active Directory and Virtual Desktop environments while meeting SLA targets.
Administrative / Middle Manager
SesamMe Ltd
Jan 2020 - Jan 2022 (2 years)
Supervised invoicing, bank reconciliation and expense control while managing 360° e-commerce operations including web catalog, sales, shipping logistics and internal procedure design.
Medical Center Admin & IT Manager
IPSA
Aug 2013 - Jul 2019 (5 years 11 months)
Managed administrative operations and IT for a medical center, implementing and maintaining Windows domain networks, servers and on-site hardware support while handling accounting and supplier procurement.
Education
Degrees, certifications, and relevant coursework
Middlesex University
Popular Music
2013 - 2016
Completed studies in Popular Music with a focus on leadership of commercial strategy and operations.
Westminster Kingsway College
BTEC National Diploma, Human Resources
2010 - 2012
Completed a BTEC National Diploma covering comprehensive human resources management.
Secondary School (GCSE)
GCSE, Secondary Education
2005 - 2010
Completed secondary education with GCSE qualifications.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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