Angelino Gonsalves

Provided support to users of the management system and CRM, investigating issues directly in the database and monitoring API integrations. Created over 100 reports and indicators for the commercial team and migrated data between systems.

Provided support to clients and users, investigating and resolving production issues by querying the MySQL database. Created procedures to handle recurring cases and documented solutions for the team.

Provided technical support to users, both in-person and remotely, including equipment and network maintenance. Created routines and procedures for repetitive data corrections, developed queries, views, and reports, and later moved to development, creating a logistics control system and Power BI dashboards.

Provided user support, formatted and maintained computers, and gave real-time support during court hearings.

Installed internet and network services.

Pursuing a degree in Análise e Desenvolvimento de Sistemas, with expected completion in 2026.

Studied Tecnologia em Gestão Financeira from 2011 to 2013.