Angelica Tabligan - Process/Evaluate - Accenture, Inc. | Himalayas
Angelica TabliganAT
Open to opportunities

Angelica Tabligan

@angelicatabligan

Data operations and customer care professional

United Arab Emirates

What I'm looking for

Seeking a role that leverages my data operations and customer care expertise to drive business growth and improve customer satisfaction.

With almost 10 years of experience in data operations and customer care, I have developed a strong background in processing consumer content in the healthcare and energy sectors. My expertise lies in editing contracts and managing consumer accounts, with a focus on active listening and effective communication skills.

I am highly computer literate and adaptable, proficient in tools such as Amadeus, POS, and SAP. As a team player, I enjoy playing volleyball and believe it improves cooperation and teamwork professionally and personally.

Throughout my career, I have worked with reputable companies such as Accenture and Teleperformance, honing my skills in data processing, contract editing, and customer service. I am confident in my ability to provide exceptional service and support to clients and teams alike.

Experience

Work history, roles, and key accomplishments

AI

Process/Evaluate

Accenture, Inc.

Jan 2019 - Sep 2022 (3 years 8 months)

Processed data operations and evaluated content of post-based healthcare accounts for Cigna.

AI

Senior Analyst

Accenture, Inc.

Sep 2016 - Sep 2022 (6 years)

Processed data operations and evaluated content of post-based healthcare accounts for Cigna, and edited contracts of individual/group policy holders based on their specific choices of plan.

DC

Process

DTE Energy Co.

Mar 2018 - Aug 2018 (5 months)

Processed accounts of consumers based on their needs or received requests through the system.

TE

Customer Service Representative

Teleperformance

Sep 2015 - Mar 2017 (1 year 6 months)

Provided benefit and claims information to providers and assisted in case they had problems encountered regarding their claims.

Education

Degrees, certifications, and relevant coursework

Lyceum of the Philippines logoLP

Lyceum of the Philippines

Bachelor of Science, International Travel and Tourism Management

2011 - 2015

Tech stack

Software and tools used professionally

Availability

Open to opportunities

Location

United Arab Emirates

Authorized to work in

Interested in hiring Angelica?

You can contact Angelica and 90k+ other talented remote workers on Himalayas.

Message Angelica

People also viewed

View all talent

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan