Angela Klinger

I am a dependable customer-service and administrative professional with experience in claims processing, mailroom imaging, and provider support. I bring a strong work ethic, quick learning ability, and a collaborative attitude to every role.

At First Coast Service Options I handle voluntary refund checks, organize and process financial adjustments, and work across Jarvis/CAS, MCS, DRC, and Higlas systems to ensure accurate allocations. I am cross-trained to allocate checks including Part B and reverse large various cases.

During my time at Novitas Solutions I worked in mailroom and imaging roles performing detailed data entry, imaging and classification of documents, and handling Teleform tasks; I also served as a Provider Service Advocate answering provider inquiries, researching issues across multiple systems, and following up within required timeframes.

I pride myself on being friendly and personable, learning quickly, and going the extra mile to meet organizational needs. I am seeking opportunities where I can contribute reliable administrative support, accurate data handling, and excellent provider or customer service.