Open to opportunities

Angel21 Biyengo

@angel21biyengo

Message

I coordinate publishing projects and deliver precise virtual administrative support.

Tanzania

Message

What I'm looking for

I'm seeking a remote role in virtual assistance, administration, HR, health systems administration, data entry, customer support, operations, or project coordination where I can apply strong organization, communication, customer service, and data management skills.

At Angel Books, I lead publishing projects from planning through Amazon KDP publication, coordinating manuscripts, illustrations, layouts, quality assurance, timelines, and digital assets.

I've supported customer service and records operations at Medical Stores Department, maintaining accurate data, spreadsheets, confidential documentation, and cross-department communication. I also completed virtual assistant training covering calendars, scheduling, email, research, and remote administrative support.

My background in health systems management, human resources, community outreach, and project coordination helps me bring organized, detail-focused support to remote and office environments.

Experience

Work history, roles, and key accomplishments

Current

Founder & Project Coordinator

Current

Angel Books

Jan 2025 - Present (1 year 9 months)

Lead end-to-end publishing projects from planning through successful Amazon KDP publication. Coordinate manuscript development, illustration reviews, page layouts, quality assurance, publishing timelines, and digital asset management.

Project Coordination Amazon KDP Quality Assurance Digital Asset Management Documentation AI productivity tools Marketing Materials

Customer Service Officer (Intern)

Medical Stores Department (MSD)

Jan 2022 - Dec 2023 (1 year 11 months)

Provided responsive customer support by resolving inquiries and delivering accurate information. Entered, updated, verified, and maintained customer and service records with a high degree of accuracy.

Customer Support Data Entry Data Verification Excel Documentation Records Management Confidentiality Communication Skills

Public Health Officer (Volunteer)

Tanzania Community Enhancement for Climatic Change Initiativ

Jan 2018 - Dec 2021 (3 years 11 months)

Supported community health and climate change initiatives through project implementation and administrative coordination. Conducted community outreach and delivered health education activities.

Community Outreach Health Education Data Collection Project Implementation Administrative Coordination Proposal Writing HR Support Documentation

Front Office Assistant (Field Attachment)

National Health Insurance Fund (NHIF)

Jan 2015 - Dec 2015 (11 months)

Supported member registration and provided professional front office customer service. Verified member information and supporting documents before ID processing.

Customer Service Data Verification Records Management Documentation Confidentiality

Virtual Assistant Trainee

ALX Virtual Assistant Program

Jan 2026 - Present (9 months)

Managed calendars, scheduling, email communication, research, and administrative support tasks. Maintained organized documentation, spreadsheets, and digital records.

Calendar Management Scheduling Email Communication Research Administrative Support Documentation Spreadsheets Digital Records