Aneetta Francis

I am a dynamic Product Analyst with over 2 years of experience in requirement analysis, product implementation, and customer training for SaaS solutions. My proven track record in enhancing customer engagement through tailored training sessions and comprehensive support documentation showcases my commitment to delivering exceptional value. I possess extensive knowledge of market trends and industry standards, which allows me to align product offerings with customer needs effectively.

In my recent role as a Bioinformatics Analyst at CloudLIMS Lab Solutions, I collaborated with cross-functional teams to develop technical requirements and product documentation. This standardization improved product consistency and supported the creation of impactful training materials. I designed and led customer onboarding programs, ensuring that diverse client needs were met and user satisfaction was significantly improved. My ability to conduct in-depth market research and competitive analysis has guided product positioning and development strategies, ensuring that training content remains relevant and effective.