Andrii Medvid
@andriimedvid
Senior IT specialist and solutions architect focused on scalable systems.
UkraineWhat I'm looking for
Я IT-фахівець із понад 20 роками досвіду у розробці складних технічних продуктів, побудові IT-інфраструктур, VoIP-рішень і CRM-систем; створював продукти повного циклу від ідеї до масштабування.
Я керував R&D-проєктами та запускав критично важливі системи для держсектору, фінансів та великих комерційних клієнтів, включно з побудовою call-center інфраструктур, предиктивними прозвонами та автоматизацією бізнес-процесів.
Маю досвід побудови команд і компаній з нуля, впровадження DevOps-практик, продуктового менеджменту та data-driven підходів; серед досягнень — розробка CRM Expert, Skeletarius (R&D для антропологічних експертиз) та кількох віртуальних АТС-рішень.
Experience
Work history, roles, and key accomplishments
Senior IT Specialist
Науково-дослідний центр судової експертизи
Aug 2025 - Present (6 months)
Built a turnkey hotline and deployed IP-telephony servers, trained operators, and delivered a CRM Expert system automating call capture, routing, kanban task views and analytics to streamline case handling.
Research Engineer
ННЦ «Інститут судових експертиз ім. М.С. Бокаріуса»
Feb 2025 - Aug 2025 (6 months)
Developed the Skeletarius R&D tool to match ante-mortem photos to 3D skull scans using craniometric markup and probabilistic models, delivering per-point analytic reports for anthropological expertise.
Director
Epicall
Jan 2012 - Jan 2025 (13 years)
Founded and scaled an outsourcing call center, built Epicall CRM to manage lead generation and operator workflows, grew teams to dozens and automated key operational processes increasing efficiency.
Director
Інфо-Лайн
Jan 2008 - Jan 2012 (4 years)
Led an outsourcing call center, secured corporate clients, implemented sales processes, built IT infrastructure and CRM, and organized operator and manager training to improve service delivery.
Systems Integration Director
3 AM
Jan 2005 - Jan 2008 (3 years)
Managed large-scale structured cabling and systems integration projects for banks, coordinating teams and logistics across over 1,500 branches to deliver network infrastructure deployments.
Corporate Sales Manager
МКС
Jan 2003 - Jan 2005 (2 years)
Managed corporate accounts selling hardware, software and systems-integration services, driving enterprise contracts and technical solution sales.
Education
Degrees, certifications, and relevant coursework
KRKharkiv National University of Radioelectronics
Bachelor of Engineering, Information Communication Networks
2003 - 2009
Completed a technical program in communication networks with focus on information and communication systems and practical engineering skills.
Availability
Location
UkraineAuthorized to work in
Job categories
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