Andrey Makarov

I’m a results-driven IT Project Manager and Release Manager with nearly 4 years of experience in banking and fintech, including delivery work at Citigroup. I’ve managed end-to-end project delivery and monthly/quarterly release cycles across payments and regulatory reporting, operating confidently in fast-paced, high-compliance environments.

At Citigroup, I owned the release process for monthly and quarterly production releases, reviewed full release manifests, assessed cross-system impact on Russian infrastructure, and coordinated UAT execution when impact was identified. I served as the single point of contact between Moscow business stakeholders and offshore development/QA teams in India and Singapore, aligning requirements, timelines, and delivery quality while covering 1–2 medium-complexity projects across the full SDLC.

I also identified, assessed, and escalated production risks and incidents in line with strict compliance and regulatory frameworks, while defining operating standards to ensure release and change management procedures were followed consistently. Before that, I strengthened my foundation through release coordination at Sberbank, incident/metrics analysis and reporting at MTS Bank, and an internship focused on RPA process documentation and automation opportunities.