Andrew Scott
@andrewscott1
Senior software engineer (9 yrs) in backend + AI. Built Python-first LLM/RAG on GCP, with AWS, plus Java and some C++ for GPU paths.
What I'm looking for
I am Andrew Scott. I am a senior software engineer with around 9 years of experience in backend and AI work, and the last few years I have been focused on LLM and RAG systems, mostly on AWS.
Here is what I do best:
Build LLM apps end to end: Python services (FastAPI), tool and API integrations, retrieval pipelines (embeddings and vector search), and solid evals before release.
Ship production systems with Docker, Kubernetes, Terraform, and good monitoring so things stay measurable and reliable.
Keep performance and cost in mind, like tracking latency and token costs and tightening context and retrieval when it matters.
A few achievements I am proud of:
At Phamily, I led the build of an LLM + RAG intake and triage assistant (CareFlow Copilot). It cut average triage handle time by about 18% and lifted completed intake forms by about 9%.
At Deloitte, I helped build a document understanding and scoring platform for claims, reducing manual review time by about 22% and lowering inconsistent decisions by around 10%.
At Gusto, I co-led a rebuild of payroll onboarding that increased first month payroll activation by roughly 11% and cut onboarding support tickets by about 8%.
What I am interested in next:
I like roles where I can build practical AI that automates real workflows, integrate data and APIs cleanly, and get it into production with strong testing and observability. I am especially into LLM apps, RAG, automation, and developer tooling (I have used Cursor in my workflow too).
Experience
Work history, roles, and key accomplishments
Senior Software Engineer
Phamily
Aug 2023 - Present (2 years 4 months)
Led design and delivery of CareFlow Copilot, an LLM/RAG intake and triage system that cut average triage handle time ~18% and increased completed intake forms ~9%, while owning AWS EKS-based architecture and observability.
Software Engineer, AI/ML
Deloitte
Feb 2019 - Jul 2023 (4 years 5 months)
Built document-understanding and scoring platforms using BERT-style models, XGBoost and FAISS that reduced manual claim review time ~22% and lowered inconsistent decisions ~10%; implemented MLOps and data pipelines on AWS and Databricks.
Full Stack Engineer
Gusto
Jun 2016 - Jan 2019 (2 years 7 months)
Co-led payroll onboarding rebuild using Node.js, React and PostgreSQL that increased first-month payroll activation ~11% and reduced onboarding support tickets ~8%; owned backend APIs, frontend components and testing.
Developed a support dashboard with a Java REST API and Angular UI that improved problem queue visibility ~15% and page load times ~20%; added tests, logging and SQL optimizations for internal tools.
Education
Degrees, certifications, and relevant coursework
Northeastern University
Bachelor of Science, Computer Science
2012 - 2016
Completed a Bachelor of Science in Computer Science from September 2012 to May 2016 focused on software engineering fundamentals and applied systems.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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