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Andrew Scott

@andrewscott1

Senior software engineer (9 yrs) in backend + AI. Built Python-first LLM/RAG on GCP, with AWS, plus Java and some C++ for GPU paths.

United States
Message

What I'm looking for

I seek roles building production LLM/RAG systems with strong MLOps and observability, collaborative teams, and opportunities to mentor and improve model reliability.

I am Andrew Scott. I am a senior software engineer with around 9 years of experience in backend and AI work, and the last few years I have been focused on LLM and RAG systems, mostly on AWS.

Here is what I do best:

Build LLM apps end to end: Python services (FastAPI), tool and API integrations, retrieval pipelines (embeddings and vector search), and solid evals before release.

Ship production systems with Docker, Kubernetes, Terraform, and good monitoring so things stay measurable and reliable.

Keep performance and cost in mind, like tracking latency and token costs and tightening context and retrieval when it matters.

A few achievements I am proud of:

At Phamily, I led the build of an LLM + RAG intake and triage assistant (CareFlow Copilot). It cut average triage handle time by about 18% and lifted completed intake forms by about 9%.

At Deloitte, I helped build a document understanding and scoring platform for claims, reducing manual review time by about 22% and lowering inconsistent decisions by around 10%.

At Gusto, I co-led a rebuild of payroll onboarding that increased first month payroll activation by roughly 11% and cut onboarding support tickets by about 8%.

What I am interested in next:

I like roles where I can build practical AI that automates real workflows, integrate data and APIs cleanly, and get it into production with strong testing and observability. I am especially into LLM apps, RAG, automation, and developer tooling (I have used Cursor in my workflow too).

Experience

Work history, roles, and key accomplishments

PH
Current

Senior Software Engineer

Phamily

Aug 2023 - Present (2 years 4 months)

Led design and delivery of CareFlow Copilot, an LLM/RAG intake and triage system that cut average triage handle time ~18% and increased completed intake forms ~9%, while owning AWS EKS-based architecture and observability.

DE

Software Engineer, AI/ML

Deloitte

Feb 2019 - Jul 2023 (4 years 5 months)

Built document-understanding and scoring platforms using BERT-style models, XGBoost and FAISS that reduced manual claim review time ~22% and lowered inconsistent decisions ~10%; implemented MLOps and data pipelines on AWS and Databricks.

GU

Full Stack Engineer

Gusto

Jun 2016 - Jan 2019 (2 years 7 months)

Co-led payroll onboarding rebuild using Node.js, React and PostgreSQL that increased first-month payroll activation ~11% and reduced onboarding support tickets ~8%; owned backend APIs, frontend components and testing.

Education

Degrees, certifications, and relevant coursework

Northeastern University logoNU

Northeastern University

Bachelor of Science, Computer Science

2012 - 2016

Completed a Bachelor of Science in Computer Science from September 2012 to May 2016 focused on software engineering fundamentals and applied systems.

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Andrew Scott - Senior Software Engineer - Phamily | Himalayas