At MM Board&Paper GmbH, I manage day-to-day relationships with key B2B customers across the Italian and German markets. I handle customer enquiries and complaints while managing customer-specific orders from order entry through delivery.
I coordinate shipment schedules and work with Sales, Planning & Production, Warehouse and Dispatch to resolve operational issues and support product availability.
At Volkshochschule, I independently designed and delivered Italian courses for adult learners, adapting lessons to different proficiency levels and student feedback. Earlier, at Cengarle Home Furnishing GmbH, I provided multilingual support and processed invoices and tracked budgets using MS Office tools.
