I coordinate residential and commercial permit applications at Permit Ninjas, managing submissions, reviews, corrections, inspections, approvals, and deadlines across multiple jurisdictions.
I keep clients, contractors, municipal departments, and permitting agencies aligned by preparing applications, organizing plans and supporting documents, and proactively following up to minimize delays. I use Accela, iWorQ, Energov, Citizenserve, eTRAKiT, HillsGovHub, and Teamwork to manage multiple active projects accurately.
I’ve also managed social media content calendars and digital assets for Lillie’s Home, creating and publishing content focused on visibility, engagement, and audience growth.
My background in customer service and personal assistance has strengthened my ability to support English- and Spanish-speaking customers, manage changing priorities, maintain organized records, and resolve issues clearly.
