Open to opportunities

Andrea Asenco

@andreaasenco

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Experienced learning and development manager with a focus on performance.

Honduras

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What I'm looking for

I am seeking a role that allows me to leverage my skills in learning and development while fostering a culture of continuous improvement and employee engagement.

With over 5 years of experience in the learning and development sector, I have honed my skills in driving employee performance and productivity through effective leadership. My journey began as a Learning Deliver Supervisor at Alorica, where I led and coordinated training initiatives, ensuring that our learning specialists delivered high-quality training sessions. My commitment to continuous improvement has always been at the forefront of my work.

As a Learning Deliver Manager, I took on greater responsibilities, overseeing the success of the entire learning delivery team. I focused on building strong client relationships and strategic planning to enhance performance outcomes. My recent role as a Regional Scheduler has further refined my organizational skills, allowing me to optimize schedules and ensure efficient resource allocation across various channels.

Experience

Work history, roles, and key accomplishments

Regional Scheduler

ABSI

Jan 2024 - Dec 2025 (1 year 11 months)

Responsible for creating and managing schedules, optimizing them for efficient resource allocation. Coordinated appointments across various channels including email, text, and calls.

Scheduling Resource Allocation Email Communication

Learning Deliver Manager

Alorica

Jan 2022 - Dec 2024 (2 years 11 months)

Responsible for the development and success of the learning delivery team. Oversaw client relationships and built strong partnerships, ensuring strategic planning for performance.

Client Relationship Management Strategic Planning Performance Management Leadership

Learning Deliver Supervisor

Alorica

Jan 2015 - Dec 2022 (7 years 11 months)

Led, coordinated, and supervised all training and supplemental deliveries. Managed learning specialists and their performance, monitoring training effectiveness and identifying areas for improvement.

Training Delivery Team Supervision Performance Monitoring Training Effectiveness Process Improvement

Education

Degrees, certifications, and relevant coursework

University of Technology

Bachelor Degree on Business Administration, Business Administration and Online Degree Marketing

Completed a Bachelor's Degree in Business Administration, focusing on core business principles and management strategies. Also pursued an online degree in Marketing, gaining expertise in digital marketing and brand promotion.

Instituto Morazanni

High School Diploma, Science and Administration

Activities and societies: Intensive Microsoft and Corel Draw.

Graduated from high school with a focus on Science and Administration. Participated in intensive courses on Microsoft applications and Corel Draw, developing strong foundational computer skills.