André Comandulli

I am a self-motivated and responsible professional with over three years of exceptional customer support experience across various industries. My background in digital marketing complements my ability to meet customer needs effectively, ensuring a friendly yet professional interaction. I pride myself on my problem-solving skills and my commitment to delivering high-quality support.

I have successfully implemented process improvements that streamlined workflows and reduced ticket handling times throughout my career. My role as a Customer Support Agent at ModSquad has allowed me to respond to customer inquiries accurately and timely, while also performing fraud detection strategies to safeguard the platform. I have a proven track record of collaborating with cross-functional teams to enhance product features based on customer feedback, ultimately improving customer satisfaction and retention.