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Anderson Usme

@andersonusme

Detail-focused Data Entry Specialist supporting remote U.S. operations through accurate data entry, verification, and reconciliation.

Colombia

Message

What I'm looking for

I’m looking to support operations in a remote U.S. environment, using my strong analytical thinking and attention to detail to deliver accurate data entry, verification, and reconciliation that keeps digital records flawless.

I’m a detail-oriented Data Entry & Back-office Specialist with over 3 years of hands-on experience in fast-paced administrative environments. I’m known for accurately inputting and maintaining complex business data, ensuring “no missing information” is ever overlooked, supported by 69+ WPM typing speed and strong proficiency in Google Sheets and Microsoft Excel.

I bring experience across data verification, reconciliation, and sensitive record handling—compiling and inputting clients’ medical information, organizing digital records and scheduling systems, and processing financial transactions while updating customer billing data. Currently, I’m also building capability in “Generative AI & Workflow Automation (In Progress)” to strengthen my analytical thinking and improve operational support for remote U.S. teams.

Experience

Work history, roles, and key accomplishments

Online English Tutor

Promova

Mar 2022 - Jun 2026 (4 years 3 months)

Led the learning process for English learners of all ages and proficiency levels (A1 to C1).

English Instruction online tutoring Learner Support

Case Manager

Twenix

Sep 2021 - Jan 2022 (4 months)

Compiled and accurately inputted clients' medical information into internal databases. Organized sensitive digital records and maintained scheduling systems for insurance claim hearings.

Medical Data Entry Data Verification Record Management Scheduling

Bilingual Agent

Teleperformance

Jul 2020 - Sep 2020 (2 months)

Troubleshot technical issues with TV, internet, and phone lines for U.S. customer accounts. Worked in the sales department selling telecommunications services.

Technical Support Troubleshooting Telecommunications Customer Support Sales

English Teacher

Colombo Americano

May 2017 - Jul 2020 (3 years 2 months)

Led the learning process for English learners of all ages and proficiency levels (A1 to C1).

English Teaching Learner Support

Bilingual Advocate

Webhelp

Jun 2016 - Feb 2017 (8 months)

Troubleshot technical issues and logged detailed interaction data into Webhelp CRM systems. Updated user profiles and verified account information for clients across the US, Canada, Europe, and Asia.

Troubleshooting Customer Support User Profiles

Data Entry Clerk & Typist

IQ Outsourcing

May 2013 - Jun 2016 (3 years 1 month)

Entered and updated high volumes of business data into internal IQ Outsourcing databases. Reviewed and verified digital records for completeness, formatting, and accuracy, and clarified missing information with internal teams.

Data Entry Data Verification Excel Google Sheets

Back-office & Customer Success

Konecta

Oct 2011 - May 2013 (1 year 7 months)

Processed high volumes of financial transactions and updated customer billing data. Verified account information to ensure accuracy during financial inquiries.

Customer Success