At GoodFintech, I own end-to-end delivery for Plato, an AI-powered KYC/KYB compliance platform processing 423,000+ verification inquiries. I joined as Founding Product Designer and built the product function from 0-to-1 with the CEO and CTO.
I've nearly tripled onboarding conversion from 20% to 56% through KPI-led iteration, while maintaining approval criteria. I also helped reduce biometric liveness “not detected” errors from 18% to under 1% through Metabase analysis and collaboration with Engineering and QA.
I ship AI-enabled workflows, including an LLM-based email drafting and editing feature, and integrations with OpenAI, Gemini, and Claude for document verification. I own the OpenAPI 3.1 specification, manage six external provider integrations, and have shipped 170+ production releases.
Previously, I led product definition and design for multiple digital banking, e-money, payments, and crypto products, including a crypto marketplace launched in two weeks. I bring product, design, compliance, engineering, and customer conversations together to move products from idea to launch.
