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Ana Sarzosa

@anasarzosa

QA Engineer at NICE CXone who built 120+ Playwright tests and cut regression testing time by 60%.

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At NICE CXone, I built and maintained a Playwright and TypeScript automation suite with 120+ UI, end-to-end, and API tests, reducing regression testing time by 60%. I also validated data processing and integration flows across AWS, Snowflake, and DynamoDB.

In my current role on BCP StudioDR, I validate critical synchronization workflows across production-like environments using AWS and Aurora DB. I investigate failures with CloudWatch and contribute to root cause analysis and regression risk assessment.

Previously at NICE CXone, I tested SaaS workflows and Workforce Management integrations, using risk-based testing to prioritize critical business scenarios. I also investigated defects with developers using CloudWatch, DynamoDB, and SQL Server.

At Digital Harbor, I tested web applications and automated cases with Java, Selenium, and Cucumber. I’m an ISTQB Certified Tester with experience across manual and automation testing, APIs, performance testing, and Agile teams.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

ISTQB International Software Testing Qualifications Board logoIB

ISTQB International Software Testing Qualifications Board

ISTQB Certified Tester Foundation Level (CTFL) v4.0, Software Testing

ISTQB Certified Tester Foundation Level (CTFL) v4.0 certification, completed in 2026.

QA

QA Academy

QA Test Automation Training, Test Automation

QA Test Automation Training from QA Academy, completed in 2020.

Universidad Mayor de San Simón logoUS

Universidad Mayor de San Simón

Diploma, Business Application Development

Diploma in Business Application Development from Universidad Mayor de San Simón, completed in 2019.

Universidad Mayor de San Simón logoUS

Universidad Mayor de San Simón

Bachelor of Systems Engineering, Systems Engineering

Bachelor of Systems Engineering from Universidad Mayor de San Simón, completed in 2018.

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